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> Law Offices of Ryan E. Simpson Review
Law Offices of Ryan E. Simpson
Bankruptcy attorney in West Jordan, UTReviews: 66 | Overal Rating: Good
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Reviews
Dave Campbell
The clueless paralegal they assigned me is completely incompetent and takes FOREVER to answer simple questions. They never respond in a timely manor and are rediculously difficult to get a hold of.
They honestly made this entire process far more difficult than it needs to be. It doesn’t seem like they care too much about their clients once they receive their portion of the payment. They never mention all the hidden fees involved with the whole process either.
If you are considering them for assistance with your financial troubles, do yourself a favor and go elsewhere!!!!
have made this experience amazing for us!
We were in a really bad spot and was totally embarrassed, they gave us the hope we needed!!
The entire step was easy and stress free!
I would be lost without there help!!
He has a paralegal Gretchen Lowe who works for him and I cannot tell you how much of help she has been and continues to be to our family. Our case was really hard as my husband had many part time jobs, after he lost his full time job and our income was crazy and all over the place. So Gretchen and Ryan worked so hard on our case, it took a couple years and we can finally see the finishing line. I am so grateful for them, for seeing us as people, who were trying their hardest to do what is right in life. For seeing us as a family and taking care of us. Making us feel like we mattered and never making us feel stupid. It is really hard in life when you have something come up like we did with our child almost dying and you would pay anything to save them, and if we had to do it all over again, we would!!! Because no amount of money can replace your child. I am so grateful to Ryan Simpson and Gretchen Lowe for working so dang hard for our family, and continuing to do so. When you file, it is a 5 year payment plan, (at least ours is) and the Trustee does random checks for things to make sure you are still on track so we have about 4 more years of checks from the Trustee and I know Gretchen and Ryan will continue to work hard for us. Ryan and Gretchen both gave me their personal cell phone numbers too, I really do not know how many lawyers would do that.. I mean talk about going above and beyond. AND when we were short one month Ryan even paid the Trustee payment for us, until we could pay him back. He truly cares about his clients.
I am so happy I found him and Gretchen. There were others who helped us along the way too! Tanya, Ed, Todd and Craig, they were all instrumental in helping us through these past few years. It has been a trial, but we are finally seeing the light between the dark clouds emerge. Thank you Ryan, Thank you Gretchen for everything. I owe so much of my happiness, saving my home, helping us when we were in debt and not drowning to you guys. Thank you for helping us out of a bind. Thank you for caring, thank you for going above and beyond. Thank you for working super late and calling me on the phone all the time to talk about the case. Thank you for always returning my calls and emails and text, for staying in touch all the time. You guys are amazing. I thank Heavenly Father for directing me to you, Start Fresh is really what it is... FINALLY we get to START FRESH!!!! Our Family so needed this!!!! Thank you!!!
Thank you Ryan and associates.
4/19/19, I'm updating my review after some changes with this law firm and after discussing things with Ryan. For my initial review he had some staff that didn't care for customers and Ryan's response time was long. Since joining with Jacob's and probably some staff changes things have improved.
11/14/19, I have to revise back to the lowest rating I can. STAY AWAY, find another bankruptcy attorney. Everything will be fine and dandy when setting up or if you give a bad review, but once you're on your plan or say things are going good you'll be dropped back into the toilet. Contacting or getting a response is horrendous. Most definitely don't take the advise of skipping mortgage payments to file for bankruptcy because this attorney and Lon Jenkins trustee (which also gave a one star review to) are stupid when it comes to processing. I've been trying for two years to refinance due to my divorce decree and because of the pre-petition past due amount and trustee stopping payments to the mortgage company it has screwed me over. I had to contact the trustee myself to have them fix the problem because Ryan had no idea what to do, but now have to wait another year for the past due payments to be off my history to refinance.
And understanding, they answered all my questions in detail. They walked me through every step i needed to take. I highly recommend if your in debt and collector's are knocking, this is the place to go. They are out to help you get back on track. The office staff needs some work with customer service, spelling/grammar in memo's and emails what they need, what they have and if it is satisfactory and meets the requirements. But overall I give the Attorney a 4 star but office staff a 2.
And understanding, they answered all my questions in detail. They walked me through every step i needed to take. I highly reccomend if your in debt and collecters are knocking, this is the place to go. They are out to help you get back on track.
He took care of the IRS and all my other bills.
I would highly recommend.
Thank you Ryan
We gave them our bills like they requested but the medical bills were so mixed up, they said they would get the correct amounts, but never did. They listed the same bill about 3 times on a few, but with different totals. So they were claiming more than what was really owed. So our payments to the trustee were ridiculous. THEN because he was so unprepared, it got our bankruptcy discharged. Of course SOME of the money we paid to the trustee was returned to us, AFTER the attorney took $1,400 for his "services". We think he intentionally did this just so he didn't have to do crap, and then collected innocent people's money, who are already suffering for doing nothing!
Then! He told us "well, it was my fault, so I won't charge you as much this time. You'll just have to pay $450 for the filing fee".
We were naive and trusted him again because he already had everything. HE DID THE SAME THING! His office called us at 9:00pm the night before and said they needed some documents for court the next morning at 8:00am! They were documents we couldn't get because the companies we had to get them from were already closed, and wouldn't reopen until 9:00 the next day!
We were screwed once again for another $1,400!
$900+$1,000+1,400+$450+$1,400=SCREWED!
Oh! And, the $1,000 they said they needed to look into the mortgage fraud... they did NOTHING on it. We would ask numerous times and we'd just get "oh, he's working on it, we'll get back with you". They did NOTHING and we saw nothing back!
THANKS FOR SCREWING A FAMILY OVER THAT WAS READY TO LOSE THEIR HOME, AND GIVING US HOPE THAT WE'D BE ABLE TO SAVE OUR HOME!
Our business struggled from the recession and we never recovered. We spent 5 years (after closing the business) trying to get our personal finances caught back up, and get our heads above water once again.
So, our hopes are that our mortgage company will work with us on a modification, and we'll just have to slowly do what we can to pay our thousands of medical bills little by little. I guess that's now money that could go to the bills, rather than the trustee!
DON'T USE THESE CROOKS! They are lazy and procrastinate on everything before they screw you over!
I forgot to add, they told us to start making payments on one date, only for us to find out we were supposed to start payments TWO MONTHS EARLIER!
Also, they wouldn't ever answer/respond to our calls or emails. It was ridiculous! All we would ever get were the automated reminder emails that would say "don't forget to make your payment to the trustee".
I honestly think they either paid people for good reviews, or just their family. Crooks!