Home > Personal injury attorney in Indianapolis, IN > Craig, Kelley, and Faultless LLC Review

Craig, Kelley, and Faultless LLC

Personal injury attorney in Indianapolis, IN
Reviews: 72 | Overal Rating: Good
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Thursday 8AM–6PM
Friday 8AM–6PM
Saturday Closed
Sunday Closed
Monday 8AM–6PM
Tuesday 8AM–6PM
Wednesday 8AM–6PM

Reviews

Review Left On 02/28/2020
Aaron Fansler

My experience with Craig Kelly and Faultless was that they were very helpful every step of the way when and if I ever had a question they were there to answer anything I had to ask. They were amazing and very helpful the two I had a good experience with is Gena and Krysten they were very helpful the the whole thing .
Review Left On 02/28/2020
Amanda Zimkus

Wanted to thank you for the kind and genuine assistance with my court case of 2018. Thomas Datzman, John Craig, Chris Berry and David Craig were outstanding representing me. If it wasn’t for their entire firm including Mr Faultless, I would have lost everything. They worked 100% on facts and summaries of my case. They are genuine, fine , trustworthy people. God Bless them for their dedication. -Barbara Zimkus North Carolina
Review Left On 02/28/2020
denys zuykov

Highly professional and organized people. Exelante experience. DeffDefini recommend this office.
Review Left On 02/28/2020
m alexander

From start to finish Craig Kelley, and Fautless LLC gave me top notch legal representation. I am grateful that I had this expert team on my side helping me to achieve a positive outcome.
Review Left On 02/28/2020
Barbara Beach

I am very happy with the service I received from Craig, Kelley and Faultless. Everyone I dealt with was kind and helpful. I felt they really cared about getting me the best settlement I could get. In fact, they got me a better settlement than I even dreamed of getting.
Review Left On 02/28/2020
Bradley Rodell

They have done a great job and have kept in communication with me.
Review Left On 02/28/2020
Tammy Bright

Excellent staff! Really easy to work with, friendly, fast, and knowledgeable! I really appreciated Chris Barry giving such great direction while being very supportive. Ashley Napier was so good at keeping me informed and being so personable and quick about everything, along with Suzzane Feaster and Samantha Craig Stevens, Daniel Quigley. Everyone was amazing! I recommend.
Review Left On 02/28/2020
Kathy Cassis

Felt like they handled my case as swiftly as possible on their end and was kept up to date via calls or emails as to any new information with my case. Everyone we dealt with was kind and made me feel like they really wanted to help me get this matter settled fairly. Would use their office again if needed and definitely recommend Craig, Kelley, and Faultless . Krysten and Amber especially, thank you for helping me finally put all this behind me.
Kathy Cassis
Review Left On 02/28/2020
jenny s

I have car accident.The attorney help me so much. I am able to recover from the injury and back to work.The staff are friendly and wonderful.
I am recommending to all my friend.
Wei 3/30/2018

Amazing Personal Injury Firm. They handled case very professionally. They genuinely care about your pain and suffering and will fight to get you what you deserve. HIGHLY RECOMMEND to anyone who has car accident.
I feel lucky have them help my case.
1/2/1019
Review Left On 02/28/2020
Ryan Garrison

Cannot say enough good things about this firm. They very clearly explained everything, always kept me updated with developments in my case, and made a very stressful and difficult situation easy for me to handle. They genuinely cared about my thoughts and feelings during this process, and didn't just push to get the most money without regard to my well being. Very happy with the loss recovery and working with the firm in general. I will be recommending this firm to any family or friends that may be in need of their services.
Review Left On 02/28/2020
Monika Wathen

Overall, I had a good experience with Craig, Kelley, and Faultless. They are professional, knowledgeable and helped me through a difficult time. My settlement was pretty good too!

Thank you Craig, Kelley and Faultless!
Review Left On 02/28/2020
Susan Porter

First I want to tell you if you want the right team on your side, Craig , Kelly & Faultless is your best pick !! My experience was nothing but great ! They are real people , but also professionals, in what they do , thank you for all you do , in this not so trustworthy word , you fight for what is right and I thank you !!!
Review Left On 02/28/2020
Mike Pauley

They were wonderful people to work with. Everyone on the team up to the owners of the law firm worked together to get my case done. They listen to the client and put what I wanted first. They are very transparent and were always available to schedule a meeting and put my best options on the table. I would recommend them to my friends and family if ever needed. Thanks you CKF -
Review Left On 02/28/2020
bridget smith

Whittney has been very wonderfull as well as Bj i would like to thank you both very much for handling my case.
Review Left On 02/28/2020
Cheryl Farrell

Entire staff were supportive and helpful throughout the entire process. They made sure we were comfortable and understood all the steps to be completed. We were the center of the case and made all decisions related to it. Thanks for all you did for us.
Review Left On 02/28/2020
Michelle Threet

I was very pleased with my treatment from Craig,Kelley, and Faultless LLC,
My phone calls were taken, even when the one I needed to speak to wasn't there, questions were answered and explained in a understandable way.
I would recommend this Law Firm if you want someone you can trust to look out for your best interest..
Review Left On 02/28/2020
April Speer

Craig, Kelley, and Faultless did an absolutely remarkable job with my recent case. They were there for me every step of the way. Our calls were returned promptly and they answered all of questions. Everyone in the practice that we met was personable and respectful. They truly cared about me and my case and were excellent advocates. I would absolutely recommend them.
Review Left On 02/28/2020
Jason Butler

Thank you for all your help. Lori Davis made sure I was always up to date and I’m very happy they did a great job.
Review Left On 02/28/2020
Zeedog09 S

Great company to work with. Fast, reliable nd keeps you updated with what’s going on with your case. Would definitely recommend this company. Great job!
Review Left On 02/28/2020
Tim Martin

Very good experience with all parties involved with my two sons and myself. Very concerned about our feelings and emotions after our loss of my wife, Amy. Worked very hard to try to help us recover after our loss
Review Left On 02/28/2020
Jason Troope

The people at Craig, Kelley, and Faultless made sure that they made my case a priority to them. No matter how small the case may have been it was big to them. I appreciate the hard work all they put into what they thought was best for me and my family.
Review Left On 02/28/2020
jennifer thornton

I am so happy I hired Krysten LeFavour as my family’s attorney for our personal injury accident.
When something like this happens you feel lost, but Krysten and her assistant Amber Wehr helped us answer all of questions, in fact they were very quick to respond to our calls and emails on a personal level. They would call to check on everyone’s status. They provided us comfort, relief & reassurance.
Review Left On 02/28/2020
Angela Stanfield-Hann

I had such a positive experience. They helped resolve my case in a timely fashion and took away the stress. They were very helpful, kind, and knowledgeable. I would recommend them to anyone!
Review Left On 02/28/2020
KAY GoogleUser

I received most excellent service from Craig, Kelley, and Faultless after I was involved in an automobile accident. The person at fault's insurance paid their full policy amount with no questions asked; the problem was MY OWN insurance company, who refused to pay anything from my 'underinsured motorist' coverage...leaving me with unpaid medical bills. CC&F went to bat for me and won. Their level of personal attention, caring attitude and perseverance made me feel I had a fighting chance against a company I paid premiums to, yet who denied me rightful coverage. CC&F were relentless and wouldn't let me give up hope. It was a long process, but after almost 2.5 years of legalities, in the long run, I prevailed. I will always be grateful for their excellent 'above & beyond' service, from day one to the very end and then some. I very highly recommend Craig, Kelley, and Faultless. Heaven forbid I ever need legal representation in the future, but if I do, CC&F is the first place I'll go.
Review Left On 02/28/2020
Eamonn Daily

Everyone at this office was wonderful to work with for the time needed. Being a college student I moved quite a bit and they made it easy with all the changes in addresses over the time. The time I spent at the office I was made very at home and comfortable.
Review Left On 02/28/2020
Drew Benedum

I came across Craig Kelly and Faultless (CKF) after another driver hit me while I was stopped at a red light. They were highly recommended by other law firms and it’s easy to see why. CKF’s legal team walked me through the process, helped me with decision making, and kept me updated on the case. They really had my best interest at heart got the best outcome of the situation. 10/10 would recommend.
Review Left On 02/28/2020
Frances Newby

After being turned away by other firms because my case did not seem big enough, I was sent to Craig, Kelley, and Faultless by a friend. I was immediately treated as a valued client. By the end, I was able to get over 4x what was originally offered by the insurance company after my accident and we were able to settle without litigation. The staff has been professional and courteous throughout this whole process! Thank you!!
Review Left On 02/28/2020
Brittany

Everyone was very professional and respectful. Not once did I ever feel unsure or unhappy with how hard everyone worked to help me move past this accident. Thank you again!
Review Left On 02/28/2020
Herschell Davis

The folks here are a great group of people. Friendly, professional, hard working, and they are excellent at keeping you informed. Thank you so very much for your help. Herschell Davis
Review Left On 02/28/2020
Eric Hammond

I could not ask for more detail oriented and professional people. I recently had my case settled after working with these people for nearly two years and I would absolutely recommend this firm to anyone and everyone. Professional, courteous, super friendly they went above and beyond to help... five stars all the way. I want to point out that Ashley and Chris, you guys rock. 100% glad I chose your firm.
Review Left On 02/28/2020
Natasha Sanders

Helpful and friendly service
Review Left On 02/28/2020
Steven Meadows

They handled our case very well. The lawyers and staff take their positions of helping their clients very seriously. Customer service was always good and we felt we were guided to the correct decision for settling our case.
Review Left On 02/28/2020
Nick Megel

Our experience with Craig, Kelly and Faultless begin in 2011 after our family was struck by a trucking company that should have never been allowed on the road. The result of the accident my mother lost her life, my daughter was injured and has to live with memories from the accident, we never turn down the road where the wreck occurred and my father lived with a broken heart after the accident.

I as many might be skeptical of accident/injury attorney’s like Craig, Kelly and Faultless and when my experience begun we actually went to a friend who was a attorney after medical bills were rolling in and no one wanted to accept responsibility but only direct blame and responsibility in the other parties way. We were directed to Craig, Kelly and Faultless by that attorney friend. Craig, Kelly and Faultless not only worked to resolve our case in the best interest of our family but also worked to change law disrupting how a trucking company can be so terrible on the verge of shut down by NHTSA to voluntarily close the doors to business A and open Buisness B on the same day all with assistance of their corrupt insurance company.
We fell short of changing laws and policies as we fell short on votes to be heard by the Indiana Supreme Court
Our journey with Craig, Kelly and Faultless was over 8 years and I never doubted them. Over the course of time Scott Faultless and and David Craig I would call friends. The paralegals Cassie and Tommy sometimes called more than family members did always kept us informed in hearings and case activity.
I hope you and your family never have the need for Craig, Kelly and Faultless but if you do they are first very fine people who when you sit next to in court can feel proud and comfortable and happen to be exceptional attorney’s and trial lawyers.

Sincerely
Nick Megel
Review Left On 02/28/2020
Mike Ruckel

We enjoyed a very positive experience with Craig, Kelley & Faultless. As we had not had a situation like this before, they were careful to explain and guide us through the process. They were friendly, and professional throughout. We would certainly utilize them again, if the need would ever arise.
Review Left On 02/07/2020
Amanda K

I cannot say enough nice things about Craig, Kelley, and Faultless. The entire staff was nothing but professional, kind, and genuine, throughout my entire process with them. My life was uprooted by the criminal negligence of others, and I had very little hope for any sort of justice in the situation, until I began communicating with this firm. The outcome of my case is life-changing. The harm inflicted on me cannot be undone, but thanks to Craig, Kelley, and Faultless, I have the ability to start the next chapter of my life from a place of hope, with the ability to make changes and pursue treatment which would have otherwise never been a possibility. From the bottom of my heart: Thank you to everyone who helped bring closure to a nightmare. Special shout-out to my paralegal, Ashley, for going above and beyond more times than I can count, and for being an empathetic, A+ human being.
Review Left On 12/28/2019
Debbie Neris

Almost two years ago in April my daughter had a very bad motor vehicle accident which two semi trucks that were involved. (We thank the Lord that she is alive) She lives in IN with her father and I live in CT. She was 16 at the time of the accident her father and I did not know any lawyers. I knew a Attorney in CT so I reached out to him and he recommended Craig, Kelley and Faultless. I contact them and right away they started on our case, they were always communicating with me even with me being in CT. I mainly dealt with Amber and she was amazing, anytime I had a question or needed to know anything she was always at our service. I highly recommend this firm, grateful for all that they did for our daughter and very satisficed with the settlement.
Thank you.
Review Left On 12/28/2019
Jealousy Boswell

I’ve recently had my case settled after working with Craig, Kelley, and Faultless for about 2 years. I am 100% comfortable in saying that I am glad I chose them. They are very professional, communicative, and down to earth. They explained everything in such a way I could understand it which was a big relief to me. I would also like to say that Sydney and Whitney we’re both such a big help to me personally in my case. Forever grateful for both of them and highly recommend them. If your considering who to work with choose Craig, Kelley, and Faultless!
Review Left On 12/28/2019
zach gunter

Great people to work with they stay on top of things everyone was really nice and helpful along the way, awesome staff, would recommend 10/10
Review Left On 11/28/2019
Elizabeth Fleming

Everyone has been very kind, compassionate and helpful.

Since our original post our matter has been resolved. We cannot say enough good things about our attorney, Krysten LeFavour, and also her assistant Lori. Ms. LeFavour GREATLY exceeded our expectations and both she and Lori handled our matter in a caring manner that took the worry and stress off our shoulders. They quickly responded to all our calls and questions. They were wonderful.
Review Left On 11/28/2019
David Lewis

Now I know why Patients is a virtue, Whitney Coker is an awesome attorney
Review Left On 10/28/2019
Christina

I was a client of Craig, Kelley & Faultless in 2014. After I was rear-ended in an auto accident. I was referred to them by my chiropractor, after the other person’s insurance refused to cover my DRS treatment. I was in a lot of pain and extremely stressed out over the whole situation. Craig, Kelley & Faultless got to work on my case very quickly. They requested all my records & bills for me, and I never had to talk to the other insurance company again. They took the time to listen to my struggles and made me feel comfortable with each new step in my case. Even when my case was over, they continued to check in to see if there was anything else, they could do. No one wants to file a lawsuit, but sometimes you must, in order to insure you are able to get the care you need to heal. If you are facing the crazy uncertainties after any kind of personal injury, I highly recommend these attorneys.
Review Left On 10/28/2019
Camden Bailey

These folks are great, at least I can speak for both Mr. Craigs and Mr. Faultless, but I bet Mr. Kelley is great too! My case took way too long to get anywhere but the folks at this firm came in and worked hard to push my case forward so that I could move on with my life! Ashley is a sweetheart and is super empathetic, which is what we all need when it comes to personal injury cases. Her response time is amazing! I never had to wait more than a day to get any sort of feedback from her whether it was email, text, or a phone call. Mr. Faultless is extremely knowledgeable and will take the time to explain everything and make suggestions on what to do.

Overall, these folks are fantastic and if you're in Indiana needing someone to fight for you, these folks *really* will fight for you and get the job done!
Review Left On 09/28/2019
Nique Santiago

Thorough. Knowledgeable. Trustworthy. I highly recommend their services.
Review Left On 09/28/2019
Kristal Roberts

Thank you Craig, Kelley, and Faultless for being there through the toughest experience of my life. The entire staff truly cares and that goes a long way!
Review Left On 09/28/2019
Richard Rowett

During this year-long process, I have been impressed by the access I have been granted to the person who has been researching, building the basis for this case. Amber Wehr has always been available to answer questions and has provided guidance in assisting me to to plan the steps necessary to indicate the full extent of the injuries received in the accident. She has kept me apprised of the developments concerning the driver, the owner of the vehicle, and the complications which developed as discovery progressed. This involvement on Amber's part has resulted in a successful result for which I will always be grateful.
Review Left On 09/28/2019
James Dunning

Very professional and personable,they helped make a negative experience into a positive one.They took care of everything involved in the fight for my rights.I Highly recommend to anyone with a personal injury case to give them an opportunity to show what their firm can and will do.Thanks again to all the staff for listening and being there for me....
Review Left On 09/28/2019
Dawn Renck

We have had nothing but a very good experience with the firm. They have been amazing with keeping us in the loop with things. We were their priority & made sure that we got what was deserving.

I hope to never go through this experience again, but if so I would use them & recommend them to anyone.
Review Left On 09/28/2019
Red Scout

This is an outstanding group of people. It’s like family. They really cared about me and took care of all of my needs. I would highly recommend Craig Kelley and Faultless.
Review Left On 09/28/2019
Bill Allen

I had a good experience dealing with everybody there at Kelley, Craig and faultless especially mr. Kelly. If you need a personal injury lawyer give them a call you won't be disappointed!
Review Left On 09/28/2019
Maryann Chisler

Very nice people. I met Mr Faultless. Such a pleasant man
Review Left On 09/28/2019
Sherry Spires

I used this law firm about 22 years ago for a different circumstance and was very pleased with the way we were treated. We were never treated as 'just another case' or made to feel any less important than any other client. Therefore, when my fiancé needed an attorney, I didn't hesitate to contact this firm. Again, treated just as important as any other client. The attorney was not able to take our case since there was no bodily injury involved but Mr. Kelley was nice enough to guide us through the process of dealing with the insurance company. His office was very thoughtful and willing to help anyway they could...just out kindness. Thank you to this firm for always caring about those in unexpected situations.
Review Left On 08/28/2019
Matt Gregory

I was very pleased with how Craig, Kelley, and Faultless handled my claim. Once I contacted them, they started on my case immediately and got me a very fair settlement. Throughout the process they were very timely with communications and relentless in negotiating the settlement terms with the other party. I would highly recommend!
Review Left On 08/28/2019
Marc Turner

Great people to work with and walked me through the entire process in a way and terms I could understand.
Review Left On 08/28/2019
Brinne Watts-Faultless

I’ve had a great experience with this firm. Everyone I’ve talked to is always understanding and friendly. They will keep you informed without hassling you everyday. They will succeed to get you what you deserve. I am not the only person I know that has received excellent service from these people! 10/10
Review Left On 08/28/2019
Chris L

Strongly suggest them if you've been in an accident. Surprise bills pop up and without proper representation something that isn't even your fault can cost you big bucks. They work with your insurance companies as well as theirs to reach the best outcome for you and your family. Give them a call.
Review Left On 08/28/2019
mcgron

Fantastic team to work with! Appreciate your skill and kindness.
Review Left On 08/28/2019
Andrew DeCilles

I could not more highly recommend Craig, Kelley, and Faultless if you find yourself in the unfortunate circumstance of requiring personal injury counsel. The team (I worked with Clint, Krysten, Lori, and BJ) were extremely responsive to my questions, answering emails quickly and even taking calls well outside of business hours. They sent me frequent updates as to how everything was progressing behind the scenes (I have learned that these types of cases/proceedings are a lot of hurry up and wait), and fought diligently on my behalf. Not only did Client, the vehicle damages specialist, ultimately figure out a way that I received cash on top of my totaled-out lease but the rest of the team earned me a settlement far in excess of what I had ever expected. This made me feel that I had truly been compensated not only for my expenses, but adequately for my pain and suffering, TRULY. They took great care of me and I will sleep better at night knowing that in the future, should my family or I require such services again, I have them in my corner.
Review Left On 07/28/2019
Mark Brown

Skilled. Professional. Objective. Winners.
Review Left On 07/28/2019
Cindy & Darius

Great service they treated me like family make me feel comfortable about my situation. I would recommend them to anyone. Thank yall .
Review Left On 07/28/2019
Janice Scott

I first want to say thank you. It took me about a week to write this review. I am still amazed by this company. Especially Lori Davis. I just can't find the right words to explain how beautiful, magnificent soul and spirit this woman has. She is and the firm the embodiment of what you are to do when someone is down. You uplifted them. And that's what they do. EVERY STEP OF THE WAY TO HEALING. They care not only about you physically but mentally and emotionally. People please that heed to this review. If you are hurt. Please contact this firm.

Ms. Lori Davis DON'T CHANGE NOTHING ABOUT YOU.

Sincerely
Princess J Scott.
Review Left On 07/28/2019
L. P.

Biased
Review Left On 07/28/2019
Alfred Wood

It took 5 years to get done and cost nearly 2/3's of the settlement, which wasn't great and they seemed happy to be done with it.
Review Left On 07/28/2019
LaTrina Riley

I am very thankful for the team at Craig, Kelley and Faultless Law firm. From the front office personnel to the case manager Carissa and Alex my attorney everyone was very friendly and always available to answer any questions or concerns I had throughout my case. I would have preferred a little more aggressiveness, nonetheless I would recommend Craig Kelley team to represent anyone in the Indiana area.
Review Left On 06/28/2019
Erin McIntosh

I can't say enough about this law firm. They were professional yet personable
They walked us through each step explaining everything in detail along with what to expect. Highly recommended!
Review Left On 06/28/2019
Lisa Blair-Ivory

Very diligent, friendly, and great to work with on my settlement! I will definitely use them again should the need arise!
Review Left On 05/28/2019
Cortney Swi

Very friendly & imformative. I’m so glad I picked them!!
Review Left On 05/28/2019
melissa bennett

Great service! Wonderful team, will use in the future if ever need again! Thank you everyone for all your help!
Review Left On 05/28/2019
Dawn Phelps

I just to thank you for everything you guys did for me how you guys cared and the support thank you guy ❤️❤️❤️❤️.
Review Left On 05/28/2019
loretta beach

They work hard for you and they keep you informed throughout the whole process. They are easy to work with and get the job done. We would definitely choose them again! From our family to your family, thank you Greg Kelly and Faultless for all that you have done.
Review Left On 05/28/2019
Deb Elling

Lawyers David Craig, Scott Faultless, & Chris Berry are brilliant! Caught many inconsistencies in defendants stories which ended up solving the case. Great mediators and not afraid to go to trial. Paralegal Tom Datzman very easy to work with. All around great staff!
Review Left On 04/28/2019
Albert Brockman

Great place they were great helped us every step of the way couldn't have done it without them would recommend them to anyone thanks for everything you did
Review Left On 03/28/2019
April Buck

Kirsten and Lori plus everyone that worked on my case were awesome. If something was to come up again I would definitely use Craig, Kelly and Faultless law firm again.

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