These jackals took every penny from my checking account on debt THAT WAS CANCELED.

Due to the nature of the correspondence, I was very nervous to call. I've been putting off a bank of America credit card debt since 2014 but I'm trying to rent a place and need this taken care of.
I called today (2/6/19) and talked to Alexa. She was able to accept a settlement of $2620.00 for my original debt of $3583.27 that was owed. I have until 2/25 (nineteen days) to pay. I asked what the process would be. She said they can take payment of check by mail, check by phone, or input my bank account info on their website. After the payment of $2620 is made, they'll send notice to the courts and to BofA that the debt has been settled. BofA will send notice to me and to credit bureaus that the debt is settled.

(When I called BofA to confirm, they said the opposite: that Nelson & Kennard would be the ones to report and that BofA would only receive the info. I told him N&K said it was the other was around. He shuffled some papers, stuttered a bit, and then said I was right. So, to everyone reading this, I think the best idea would be to keep calling N&K, and the credit card company until you receive notice in the mail that it's settled, and you check your credit report to make sure it's shown as settled.)

We all agree that debt collectors are scumbags and should be ashamed of themselves for how they make their money. But it was my responsibility in the first place to pay the money I owe.

The phone call with Alexa was much less painful than I thought it would be.
Now I just have to come up with $2620 in two weeks...

Cordial to work with - Even considering the reason for the call.

They need to have this shut down. They took money out of my account for nothing that I owed.

Nothing like preying on the working class people just trying to make it. Hope you all sleep well at night.

Called me, refused to tell me any thing about why they were calling until I gave them all my personal information. Talk about sketchy.

took money without giving us a notice and gave it back to us, 2 weeks later they took it again I hate this company has brought many problems to our family.

Easy to work with everyone that I have called has answered my questions thoroughly. I got a paying arrangement that fits my budget and they did a great job at working numbers and adjusting for me !

I just got off the phone with Martha after being served paperwork for a lawsuit. Yes I got served, but yes I do owe my debt. After talking to her on the phone, and going over everything she was able to let me make payments that fit my budget. I was heavily stressing on this, but now that I can make payments I feel alot better. Call them and try to work something out. They weren't rude or anything on the phone like most collectors. Very friendly and willing to work with you.

No response, 1 week already!

I owe the money and that's on me. They are helping me to take care of the debt with a program that fits my budget. The person I'm dealing with is great.
I suggest that if they call you you call them back.

They are bottom feeders. Scum of the earth. I’m sure they’re cut rate lawyers who graduated at the bottom of their class at a school that Olivia Jade could get into without her parents help. If they could feel shame I’m sure it would keep them up at night. If you can avoid doing business with them I would at all costs.

Scum of the earth that prey on people in bad financially situations. I dont know how they sleep at night ?

Left me penniless with no warning...illegal from what I've learned

Scam company. Mostly paralegals that are rude and extremely ignorant.

Just called them and they really put me at ease. If you're unsure whether to call, i'd say do it. The agent i spoke to, wish i caught her name, made me feel like she was on my side. I wasn't pressured into paying any monies back nor did she force me too and we ended the call on very respectful terms without me even giving them a dime : ) of which I owe many.

This company preys on people that don't know the law. Should be investigated for unethical practices.

Horrible rude, lieing, cheating, scumbags. Won't settle,won't negotiate, blood suckers, all they care about is bleeding people dry. Completely unprofessional. Offered to give them 75% of my debt and to reduce the garnishment of my wages to reflect that anount. Which is only fair, absolutely refused to do so. They stated that even if i gave them 75%, they would NOT notify my payroll company of the change in the amount, and would still garnish my wages for the full set amount. Is that even legal?

They will hurt your credit rating and be a very bothersome company to do so. I have had notices in the mail and they expect you to pay the kitchen sink with whatever delinquencies you have with them. They are unprofessional, rude, and need to have this business shut down. I can't even find work because of this company.

Rude and unresponsive!

Beware! If you have a judgement against you and this company is handling it AND you do everything to get it resolved like paying off the debt, they accept payment and DO NOT NOTIFY THE credit bureau that the debt has been paid. We called several times to confirm that Nelson & Kennard received payment and never received a response. Extremely bad manners and work ethic.

It affects everything and especially your credit rating when you are surprised by a judgement still sitting in your credit file that should have been cleared by them. Most other companies clear these debts... what's wrong with Nelson & Kennard?