If you are in search of a man with consideration and the ability to show respect to others he is not the attorney for you. He us rude, arrogant and down right disgusting in the manner he treats people.

Great lawyer

As other comments noted on here, Glen does not seem to understand or have compassion for how debilitating mental illness can be. At least my experience with it. During the consultation and a few phone calls since, he was judgmental, assumptuous, and apparently thinks he knows more than my doctors. Even as I explained my separate medical symptoms and diagnoses, he corrected me with inacurate nonsense. And then basically belittled me, negatively comparing me to someone from a different situation. I corrected him as needed, but decided to trust his process and hold my toungue through most of his b.s.

As expected, we waited over a year for a hearing date. A couple weeks before I recieved notice that a hearing could be scheduled, he called and asked like 2 questions about my doctor visits. We didn't have an appointment, so I wasn't prepared for the call and a little distracted. And two questions aren't enough to base anything off of anyway. But he must have not liked my answers because he ended the call in a disturbingly abrupt manner. I called back a little confused as to what his direction would be. He responded to me in a condescending, short, tone with non-specific answers that did not answer any of my questions. I mean, you would think a professional would use enough active listening skills to anticipate your questions and answer to your understanding. At least, I learned that customer service skill a long time ago. Anyway, as a problem solver, I started to gather up what would help. But a few days after the phone call, before I could provide my piece, he sent notice in the mail that he removed himself from the case. It was quite carelessly and vaguely slapped together.

I think he made the right decision to benefit me though. Now I can work with someone more experienced in my areas of disability. I just wish he didn't waste my time and wait a year and a half to do me the favor. As to anyone who is able to provide good feedback, I'm happy your experience with him was much more pleasant for some reason. As to many of the poor reviews, he made me feel like garbage too :( I hope you ended up finding kinder representation.

And as to Glen's office, your attempts to dig out of honest feedback and turn your harsh behavior around on the client is shameful. With that many comments, you gotta see it's a pattern dude. You might wanna consider a little internal reflection. It couldn't hurt your growth as a person, ya know? I hope it helps. Especially for the sake of anyone around you. I kinda can't wait to see what you say about me! Lol! Good luck on your journey brah!

Down right mean to their clients, no sympathy, no compassion for the mentally Ill. Avoid if you have a mental health disability their performance in that area is poor and tue attorney is short, easy to anger and just mean. He will make you feel like you're nothing, not worth the dirt on his shoes

They are very informative they know what they are doing

Mr. Cook and his staff are very knowledgeable about the social security application process. Mr. Cook previously worked for social security and is very effective at determining how strong an individual's case is. The team works very hard gathering records and is very well prepared for the hearing. I will always appreciate Mr Cook and his staff for helping me win my case. I would not have won with anybody else. I highly recommend them.

As a Legal Nurse Consultant, working with Mr. Cook, his staff and clients to achieve a successful outcome is a pleasure.

Mr Cook is an excellent attorney with great advice. Very friendly and knows what his doing. Will recommend him to anyone.

Super helpful and willing to consult with a very important family member of ours. Appreciate his willingness to spend the time to help us get some things sorted out.

Absolutely Incredible know his daughter as well and heard he is a Mason to really cool. ; )

We accept your apology. The patient handed back the phone because of your patronizing attitude, wishing not to proceed based on the lack of professionalism & politeness. She apparently already declined your services when you and I spoke again. Our inquiry was whether your firm helped complete applications and/or assisted with appeal after denial of benefits. My phone says the call lasted 5 mins. Your response solidified my view of your caring & consideration, which is provisionally offered. We're happy to move on & not waste your time or ours.
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We read good reviews for this firm, but our experience didn't get off to a good start, and I am not sure why. I was calling on behalf of a person who is suffering from debilitating symptoms due to multiple head injuries. We briefly described her situation & tried to answer his questions, primarily why she could no longer do her job & required a medical leave. We mentioned her diagnoses, but he didn’t want that, then we tried to describe her symptoms, & that was wrong, too. Just as we realized how to present the info, he became condescending & otherwise unfriendly in his approach. Tone of voice delivers substantial info.

This friend has cognitive & communication challenges, so getting on the same track may take a few tries. His comment was that he had "had a brain injury, too, but was able to work.” First, that helped us understand what he was asking, but it was also a sign that he didn’t understand every brain injury is different, and getting perfect responses within a few minutes on the phone may not be the best way for a cognitively-challenged person to communicate. As an engineer, I usually navigate these types of situations fairly well based on input/output, logical steps, & reasonableness, but he told us to look elsewhere before settling into the conversation. We can only speculate why he quickly became testy with us. My friend worked in the dental industry, which typically pays well. She likes her career & certainly wants to maintain the means it had allowed her, but she was apprehensive about approaching disability benefits (that she's paid into). She needs time to heal so she can return to work. He didn't appear to grasp what it is like for a brain-injured person to communicate, especially over the phone, but also his lack of patience & quick trigger told us this is not a good fit for her situation. I had simply called to ask if they help to complete the application for SSDI, but the call derailed so fast I couldn’t even ask that question. Frankly, the way he spoke to us deserves an apology.

I imagine he will reply to this review as he has others with similar events. We were polite, attempting to understand his requests. His demeanor was far from what I experienced during my head injury path. If like his other responses, he will dismiss us in some form. We are honest, hard-working professionals who are quite good in our careers & approach our interactions with good intentions. Given the speed at which we were judged, and inaccurately so, during our short call, you’ll have one brief shot to explain yourself before he hits the buzzer. TIP- Write down the exact, specific reasons why you can no longer do your job before calling. It is difficult to respond when being grilled so have it ready!

As I ponder this negative experience, I wonder where we went wrong (he’ll tell us), but I also wonder if he has the courage or humility to apologize when he isn't at his best. Any sharp communication with others will breed negative reactions, so his hardness with some potential clients is plausible. It happens to all of us, but given reviews with similar accounts, other folks were likely as astonished as we were. The number of reviews by his colleagues was surprising. Without calculating his average stars when disregarding those and count only clients/potential clients, it is clear that his rating would be lower. I’m not saying he isn’t a good or even great lawyer, as many claim. But, is he always the perfect interviewer one can infer from his justifications? Tread carefully.

Glen is the man. Very humble, listens and really wants to help. Genuine compassion and concern.

Mr Cook is a very focused and direct attorney, that is what I want in a top noch attorney.
As we worked through my case he answered all of my many questions. Every time I called he either took my call or called me back in a very timely manner. Joe was also very helpful and pleasant. I would refer anyone including family to use his services. We had a positive outcome and I am greatful I found his services.
Thank you Glen.

Absolutely Top Notch!!
I found that everyone in the office is very friendly and understanding.
Most definitely, I recommend Mr.Cook!!

Seriously one of the best lawyers out there. He knows what he is doing and does it well. If you ever need a lawyer for ssi then glen cook is the person to go to.

Mr. Cook helped me tremendously. So happy I signed with him. Staff is super friendly and professional. Thank you for making everything easy and stress free.

Great lawyer

Me experience with Glenn cook and his secretary Joe gave me professional help so if your looking for a good lawyer or attorney Glenn Cooks your number one attorney and Salt Lake City and Joe like I said before are so and Joe like I said before are so great and welcome you with the Great welcome if that makes any sense but they got your SSI or SSA they get it quick Glee done and filed through the court he done a great job I have recommended many people to him and they told me he was wonderful they had a great experience with Joe the secretary and a great experience was Glenn so look no further call Glen cook attorney for Social Security you will not be disappointed I promise you that they will let you know everything when they get everything back from the court but they're on top of it it's not like you need to call them they call you when they get information and let you know what's going on.

Mr. Cook and his assistant Jo know what they are doing and always return calls and explain everything you ask about the difficult process of applying for SSI. Mr. Cook is a straight shooter and speaks only the truth about this long and hard process. He is exactly the attorney my son needed. If you want sugar coated go to the many other attorneys who do not even bother to return a phone call. I highly, highly recommend him and know he has changed my sons' life only for the better. Forever grateful.

Glen Cook has been very nice and helpful. He is also very funny, he has treated me with kindness and respect. Jo is amazing, anytime I call she is so nice and helpful. Jo has called me back anytime I have left a message. They are amazing and very helpful.

A well educated lawyer who is willing to go through all aspects to get the job done. All I have to do is pick up the phone and I know I will get the answers.

Glen Cook and his staff are the best you could find. They all know what they are doing and get results. If you want a great, honest lawyer and team, this is the place to go!

I have known Glen Cook for nearly 30 years as an attorney. He is most conscientious and one of the best attorneys in the state of Utah. He has a great track record

I've known Glen Cook for about 10 years and have worked with him on various non-profit projects. I have found him to be a thought provoking critical thinker that always has new ideas that can better the project he is working on. A well rounded and experienced person that is always willing to help.

I have been associated with Glen for many years and he was my lawyer at one point in my life. He's one of the best lawyers you could ever ask for. He's honest and truthful. He doesn't mince his words and is very direct in what he says, but it's always in the clients best interest. He will do everything in his power to make the best case for you. He knows the law very well. He knows the court system and how to prepare and present a strong case in court. He has always maintained a controlled and professional demeanor in his office as well as when he was in court. I would again choose Glen for my lawyer in a heartbeat.

Mr. Cook has represented a number of our family members. We have found him to be very professional and are grateful for his knowledge of social security laws. Our family members have seen great success at his ability in the courtroom. He is direct in his approach and helped us stay focused to accomplish the task we needed to do. His staff is very pleasant and organized. His office is willing to help with every step of the difficult process. I would highly recommend Mr. Glen Cook to represent you for any legal matter.

I have known Mr. Cook for 15 years, having used his services and counsel for non-profit organizations. His guidance on matters of compliance and risk management are essential resources in my toolbox for continued success in the non-profit sector. I have always found him to be a consummate professional with a keen legal mind and a genuine interest in his client's success. I strongly recommend him.

I recommend Glen Cook and his law office most highly. Having retained the services of both Mr. Cook, and his partner Mr. Skeen in the past, I can attest that they are both not only well qualified, but also quite passionate about ensuring the best possible outcome for their clients. I have seen first hand Mr. Cooks work ethic, passion, and compassion, and know that he always ensures his clients welfare and needs are top priority.

As a mental health professional, I always feel confident that those who I refer to Mr. Cook will be treated fairly and with respect. The process of applying for SSI/SSDI is a difficult time in a persons life and I am grateful for a resource such as this law office in my community.

I have nothing but respect for Glen Cook. A knowledgeable Attorney in his craft that puts the client first working in a goal oriented atmosphere. The work I have had done has been done expeditiously, knowledgeably and in a kind manner. Which is something to be said when working with lawyers. Mr. Cook knows his stuff and I can wholeheartedly recommend him when one requires legal services. Call him.

Mr Cook was thorough and professional. He listened to our needs and was diligent in keeping our process moving forward. He helped us keep our eye on the outcome rather than the (at times) difficult process. I would recommend him to both family and friends in need of his services

I've personally known Glen Cook for a number of years. I know him to be an upright and a good man. He will go out of his way to make sure you are well taken care of. As a professional, I know he will do whatever it takes to take care of his clients as long as there is a valid claim. I will continue to refer my friends and family that are in need of the service he provides.

One of the rudest people I have ever met. Now after a rejection and being dumped as his client we're picking up the pieces with another attorney and realizing just how little this firm actually did.

Do NOT​ hire Glen Cook to represent you to fight your way out of a closet!!! He has a horrible reputation for NOT collecting evidence, NOT doing his job. He will look you up and down ONCE, and you've been judged!!He's unbelievably rude. Condescending. He likes to call his clients liars. He yells and loves to call horrible, degrading​ names. Says one thing and does the exact OPPOSITE!!! After my huge mistake of letting him waste my time and then act like he was better than me, I called other attorneys. Every single one of them knew exactly who I was talking about without me even saying his name!!! Do yourself a huge favor. RUN!!!! Find an attorney that is human and one that gives a damn!

I just had my hearing last Thursday. I was approved. It was a long, long wait to get here. I just wanted to say thank you to Mr. Cook who put together over an 800 page case for me, going back in my medical records to 2008. It's like he had read every chart, ever Dr.'s note and had them at his fingertips. In fact during my hearing, the judge focused on one of my many symptoms. Instead of the overall condition that I have. Mr. Cook responded to the Judge's "calling of an audible" and shifted his case to center on that symptom "on the fly" as was able to direct the judge's attention to the multiple mentions of that symptom in my medical records, all 800 pages of them.
I have nothing but praise for Mr. Cook and how diligent he was on my case. With Disability, you "fly at the speed of government". There is nothing anyone can do about that at all. But it makes you wonder sometimes if you were "forgotten about". Quite the contrary. My case was masterfully fought. I am so very grateful to Mr. Glen Cook, esq. and his assistant Joe, who was very consoling and encouraging. Thank you all for caring about my case.

All business and on top of it!

Mr. Cook and his paralegal, Jo, did a very professional job of handling our case. He was tough and exacting in our initial interview because he was making sure we knew what we would have to do to win the case with Social Security. I was put off by his demeanor in that initial interview, but instead of getting offended, my wife and I wrote down and followed all of his instructions. We attended all of the therapy sessions for our autistic son that Mr. Cook recommended during the almost three years it took to process everything and get a hearing (worked with five different providers during that time, all of them weekly--it helped our son tremendously in addition to preparing us for the Social Security hearing). If you want someone to smooth talk you with nice words during the process, Mr. Cook is not your lawyer. But, if you want to win your case because you are prepared and your lawyer knows how to deal with the system, Mr. Cook is your best choice.

I called to get help because I was told this man was a kind man. I was treated very badly when I called, brushed to the side like I was garbage. Then he actually hung up on me as I was getting a pen to write down a number. I don't know how he has lasted so long in a field where you are supposed to help people. If there is a hell that is where he is going.

Glen Cook is not someone I feel who you want to represent you. He does not protect anyone from anything in my experience and in my opinion does not believe in justice, he will so much as to go out of his way, follow you and post rude malicious unwelcome things about you on social media, things that are unprovoked and intended to be hurtful. This is guy is i think un-professional and bad for anyone, please think more than just twice before you consider this guy.

Great people who know their stuff.

I hired Randy Skeen after my first attorney messed up my divorce with litigation equating to an outrageously expensive circus show lasting a year! Mr. Skeen came highly recommended by one of the top female lawyers in Provo who would not take my case on because it was so screwed up by the first attorney. Randy had literally 3 days to prepare my case for court. He did not miss a beat, he had dates and circumstances memorized. He quoted law and made my ex's attorney look like he was going to have a tantrum in court. All the while, Randy remained calm and collected. This man is a class act and doesn't give you BS lines of fluff. He is poised and comes off professional and highly intelligent in the courtroom and while communicating. My divorce was very complicated but in the end, it was Randy who put a stop to the charades my ex was attempting to pull. Hire him if you are a reasonable, personable, and intelligent person, I can't say enough good things about the way this guy cares...especially in my situation where my ex was demanding he get everything and leave me penniless, damaged reputation, childless, and alienated from my friends and children. I am so thankful for his help. Worth every penny.

Glenn Cook is a complete, and utter lowlife, psychotic scumbag! I was treated like a sheer piece of garbage shortly after I became a client.
I called him a couple of times to ask simple questions, and every time, I was arrogantly treated rude, like I was dirt! I one day went into his office with some paperwork to ask him some questions about my case, when out of nowhere, he instanty became very boisterous, and infuriated at me, told me he was dropping me as a client, told me to get off his property, or he would call the police, right in front of other folks that were there in his waiting area! I did absolutely nothing ever to him during this time span, to instigate, or provoke him, for any reasons at all!
After reading all the other negative comments, this insane, sadistic creep, excuse as an "attorney" needs to be definitely investigated by the Utah bar association, to make him lose his licence, and go completely out of business!

Mr Cook is a poor excuse of an attorney! Rude, arogant. He flat out called me a liar without even requesting my medical records. He will talk over you, you don't get to talk. Run very fast from using this arogant man!!! Find someone who will listen, because he won't! Save yourself the heartache of being degraded by this male shovinist!!! If I could rate him a negative rating of 10+ I would. Crappy, Crappy attorney!!!!!

The entire staff was friendly and kind. He was nothing but respectful. Thank you

He helped me when I was at my lowest. He treated me with respect and kindness. I would recommend him anytime.

Glen Cook is an absolute waste of time. He asked me one question, argued with me about my answer and told me to leave. He is assumptious and absolutely disrespectful. I absolutely wound NOT recommend this law firm for anything. You will be wasting your time.