Helpful and educational staff.

Friendly staff, always willing to help. Gave me the best information possible even though my concerns would not be helped by them. Pointed me to the right direction for assistance and gave advice on how to approach my situation.

Helpful establishment

Excellent

The two girls, Elaina n Michelle, who are running the show are half wits. When I was originally trying to get signed up they both lied n said they were full even though I started calling before 9 am then finally got through at 9:03. I went over heads n got signed up only to face more incompetence, laziness, and ignorance from them. My last conversation with attorney Barrett Brown (awesome attorney so this review does not reflect upon her) was signing a retainer n being told to call as soon as I received at court date confirmation and/or to call her if I ever had any questions. I’ve been calling for over a week. Elaina gets around to calling me back but again lies saying Brown doesn’t make call backs (not what she told me in person). I get put through to Michelle who proceeds to tell me my case is closed n accuses me of yelling at her n hangs up on me bc I’m calling her out about their lies n ignorance. Now I have to go to court on Monday completely alone n clueless. This agency is a waste of government funding and should be shutdown bc it’s been more harmful than helpful bc now my abusive ex knows where I’ve relocated. I could easily lose on Monday bc I’ve had little to no help from this agency.

Staffed by people that don't know anything.

Such a joke. They have no idea what they are doing or talking about. Makes you wonder how any of them passed the Bar. Interesting how they also only respond to a 5 star review telling them how wonderful they are but don't address any of the NEGATIVE reviews because they know they are true.

This lady is AMAZING BEEN HELPING ME FOR YEARS BATTLE OUR SLUM LORDS

(Translated by Google) Malusimo

(Original)
Malusimo

Helpful free legal advise for low income.

Staffed by people that know nothing about the law and can't help you at all. Another reviewer was right about the managing attorney. What a joke.

I agree with the other ratings. Don’t waste your time!

this agency is under orders by the larger nonprofit that funds them (California Legal Aid) not to provide court services, unlike almost every other legal aid agency in the United states. They provide referral services. In other words, they are paid to tell you to go elsewhere if you need legal assistance. It is the philosophy of the board of the agency that most of their resources must go to the most populated areas of the state for court representation, not to tiny counties like Humboldt. As the result, the poor in Humboldt get little justice.

I imagine they try to be helpful but they fail miserably. They give wrong information, have poor communication and act like they are the best in the world. If you need help I'd go somewhere else.

They give horrible advice that doesn't help at all.

Worst service ever.

Excellent place willing to help as little to busy in the appointments but good service

As another review said "a horrible joke". The "managing attorney" Lynn Martinez is completely incompetent.

Don't waste your time.

Horrible service from idiotic attorneys.

These people are an AMAZING in a very stressful time in our lives. Being evicted is NOT fun, and a huge stress. Thank you guys so much!!

What a horrible place with aggressively rude employees... no useful help at all

No assistance whatsoever from this place. The lawyer keeps you at arms length on the phone instead of in person. He kept trying to get me off the phone saying "was there anything else?" No help. The office staff hides behind a barrier now but has no problem collecting personal info like social security number and birth date!
I will probably be homeless next month because of my horrible landlord. Lawyers are for landlords in Eureka.

This office is totally worthless. They do literally almost nothing to help anyone with anything. The staff is very rude and seems annoyed at having to interact with customers. This office should be shut down, or their business practice should be replaced by a useful one.

Helpful but takes awhile to get in

Not easy to deal with a place that demands intake appts made each morning and not allowing appts made for those with more difficulty with transportation. That and staff member seemed cold & uncaring

The young lady at the reception desk I think her name is Elana she is awesome her heart and soul are so kind thank you so much for understanding me and being patient and thank you to the other three men whom helped me and kept it real with me and let me ask all the questions that I wanted with out feeling dumb I have to say that Greg and Leon and the other lawyer that I have spoken to are so RAD they truely are A blessing and if I ever got rich I would surely give all you lots of money cause what you have done for me is priceless and I appreciate everything you have done for me
Your the best
Thank you kindly and sincerely
Miss.Jodie
Ps one more quick note I finally spoke with the other receptionist name Michelle and she is awesome warm hearted and kind
These folks do what they can with what they have to work with and anyone who has something negative to say are the ones with the real issues inside of there hearts and there head. Just saying

Not a service but a hindrance in obtaining answers to pertinent legal questions in any manner of timely fashion or promptitude.

A joke, a horrible joke if you are poor and need legal advice or representation. They are horrible attorneys, lazy and rub elbows with the corrupt court system here.

Very helpful

They really helped out.