I hired Mr. Jump while in a desperate situation. I will not drag the firm, but I will say I wish I had done my research. I proceeded even after reading the negative reviews, hoping that my experience would not be bad. Communication was lacking. The initial meeting was uninformative, and apparently they never filed, even after I was told that by filing the garnishments would stop. Today, I had to hire a new attorney and I was given grief by Danielle at Jump Legal upon confirming that I no longer wanted to work with them. She was sure to let me know that I will not be refunded the filing fee and that extra fees would be assessed. Not being one for confrontation, I kindly thanked her and ended the call. I would also like to mention that I had been calling and e-mailing Karen, Mr. Jump's paralegal, all morning. In short, I should have gone with my gut. Try contacting the Bar Association before jumping into a client-attorney relationship. Be sure to read the reviews!
Review Left On 03/01/2020
Geoffrey Moul
Mark is the consummate professional. I have personally sought his advice on legal issues where he is an expert, have worked with him as co-counsel, and have engaged with him as an adversary. He is a great lawyer.
Review Left On 03/01/2020
David Ison
I would like to thank jump legal and especially Danielle. Your firm made this difficult time in my life much easier for this process. You were very easy to talk to you answered all my questions and your paralegals were on top of everything I needed. Again i thank you .
Very disappointed with this firm. Paid for my bankruptcy up front and in full. Its been over a year back and forth still have not had the bankruptcy filed. After I met with Mark Jump initially and paid for the service I never had another in person meeting everything was by email waiting weeks at a time for a response. When I requested a refund I was told that "they spent a lot of time on my case and there was nothing left to refund." The fees I paid included filing and representation until the conclusion of my bankruptcy. If I could give a negative 5 stars I would.
Review Left On 03/01/2020
Anthony Adkins
I wanted to leave a quick thank you for the Jump group! They were awesome when we had to file for bankruptcy even though it was a difficult time for me and my wife. They made it as smooth as possible. Keep up the good work!!
Review Left On 03/01/2020
Heather Redick
They never return phone calls, or respond to e-mails. Communication is not their strong point. Please consider another Attorney for legal matters.
Review Left On 03/01/2020
shawnta foster
Jump Legal, Assisted me during a time where I couldn't help myself. I went to Jump Legal just to get a clear understanding of my options for my situation. Danielle Demming assisted me though a difficult time in my life to make a decision that helped my financial needs. Thanks Danielle and Jump Legal for the pleasant experience. I would recommend Jump Legal for your personal financial problems. Remember you did the damage they are here to assist you with repairing it.
Review Left On 03/01/2020
Dianna Yors
Danielle, Mark and the office staff are amazing to help you through a difficult time in your life and to be a guide. Thank you
Review Left On 03/01/2020
Terri west
After my free consultation with Danielle, I saw a light at the end of the tunnel. She was caring, knowledgeable and very professional. She answered all my questions and I never felt rushed. I have made the right decision in choosing her and JumpLegal to represent me.
Review Left On 03/01/2020
Dan Fenton
I don't believe there are too many positive things to say about a bankruptcy, but Jump Legal was typically quick to respond to my questions and they were always polite and professional. Karen often responded within 10 minutes of an email by phone and email to make sure I got the answer I was looking for at the time. I don't recommend a bankruptcy, but if you ever have to go through it, I would recommend using Jump Legal.
Review Left On 03/01/2020
Dan greear
Jump legal group is amazing!! They were very helpful and assisted me through a hard time. Working with Attorney Danielle Demming was the best part of my experience. She was very patient and helpful.
Review Left On 09/01/2019
Ms. T
I had an amazing experience as a new client. They were responsive and thorough however any time I've reached out after my initial process I get no response to calls or emails. This says to me that they only care about getting your money and ongoing support isnt valued
Review Left On 08/01/2019
Easton Movers
If I could rate jump legal with 0 stars I would but it’s not an option.
He refuses to finely answer emails and is not very kind to clients. His free consultation isn’t free of you don’t use his services he’ll find any excuse to take your money. One word: run!
Review Left On 03/01/2018
D'Andra Hall
He is very racist!!!!!!!!!! They would not return my calls! They didn’t want to give me my refund! Very demanding and very unprofessional
Review Left On 03/01/2018
spiked spiked
Awful firm.They don’t explain the case to clients and don’t listen to their needs. Very rude on the phone and never return phone calls.
Review Left On 03/01/2018
Charles new
Horrible experience, if I could give zero stars I would. Everything was going fine with my chapter 13 then did a conversion to a 7 only to find out they screwed up and I had to file a separate chapter 7 instead of a joint one with my wife. Because of their negligence I had to give them more money and now I have two bankruptcies on my credit report. I called and sent many emails to get explanation and got nothing. Only when we advised them that we would report them to BBB, then I finally got an explanation as to why I have two bankruptcies on my credit report. Thanks jump legal for making my credit even worse when I was seeking help to correct it.
Review Left On 03/01/2018
Jason Taylor
If I could give this firm a 0 star I would. At first I really thought they cared and were doing their job, but over the course of 2 years we realized this is not the case. Our case fell behind and we were told everything was ok, after arguing with them to check into it. Then we didn't hear anything for almost a year when we received papers that our case was being dismissed! We contacted them via phone with no return. Emailed ALL of the agents that we have had any contact with and Finally received a response. Their response was just "Give us more money" (basically), while never apologizing for not letting us know that anything was amiss.
Review Left On 03/01/2018
daniel
The people at jump legal group are amazing! I filled chapter 7 bankruptcy i had alot of questions and concerns before and after filling they answered all my questions usually within an hour and if not i never had to wait more then a day. I am very happy i went to jump legal to help me during a stressful time in my life if your looking for someone to help you file bankruptcy or anything else look no further then jump legal.
Review Left On 03/01/2018
Mark Henderson
I'm glad I ended up choosing Jump Legal to represent me! Everyone there was kind and Professional! Danielle Demming was the attorney that represented me and her kind, understanding, non-judgemental, intelligent and knowledgeable disposition made me at ease and realize this would be the best move for me. Everything went very smooth from the beginning to the end! She was there to address my concerns before, during and even after my hearing! I will highly recommend Jump Legal and Danielle to everyone!
Review Left On 03/01/2017
Wanda Nelson
No response from my attorney at this firm and my bill is paid in full.
Review Left On 03/01/2017
Sylvia Walinski
Danielle was extremely kind, professional and efficient in handling our bankruptcy case. She alleviated our fears and guided us through the entire process, Illnesses, loss of income and medical debt brought us to her and she was most helpful throughout. The entire office staff is efficient and helpful as well. Highly recommend this group.
Review Left On 03/01/2017
Amber Green
If you need an attorney that will get the job done, I would suggest you look no further. Mark Jump and all of the staff at Jump Legal are really helpful. They make the process fast and easy. I would recommend them to anyone.
Review Left On 03/01/2016
Kristin Somerville
Mark Jump,Katrina Shots,Danielle Demming n Karen Fike has been wonderful. We filed bankruptcy n went with this Company n they have helped us in every way. They get back to you asap. Friendly most helpful people. They really do care about you. Without them my husband n I would have lost our house n vehicle. Please if you need a lawyer give them a chance. They are there to listen an help. Their fees is not outrageous either. Would hire them again if we had too.
Review Left On 03/01/2016
JoAnna Gleckner
This firm is a very professional and has one awesome Lawyer I want to Thank personally for all her help with my bankruptcy filing. Her name is Danielle Demming and she is very professional and kind hearted lawyer I have ever met. She made the hold process very helpful and made me feel like a real person not a client. She was always there for me to help me through this whole process and never made me feel that filing was all my fault. And I Thank her for kindness and understanding of my issues. And she calm me down a couple of times because I was so nervous over this issue. And even the day I went to the meeting of the creditors she kept me calm and she is one awesome lawyer and very helpful. I would recommend her to my family members and friends or coworkers. THANKS YOU DANIELLE DEMMING for all you did for me. I'm financially happy now because of you !! God Bless You !!
Review Left On 03/01/2016
Kim Lisi
I had the most amazing experience with the attorneys at Jump Legal. If that is even a way to start this off b/c no one wants to be going through a bankruptcy. I started off with Mark and he got us started on the path to our new future. Once everything got started we were introduced to Danielle and she has been AMAZING throughout this whole experience. And let me tell you she had a lot to deal with on our case :) She has been patient and understanding when I had so many questions and some of which I asked several times and she never faltered she was always polite and ready for my next questions. This case for us has been a nightmare but with her going to bat for us she has made it an experience that I will not forget and made it an easy one at that. She reassured us and made sure we understood what was going on. I want to say these guys are ready to "JUMP" at the chance to help and make sure you are where you need to be to start your "New Future" Thanks again for all your help and I will be referring you to as many people as I can.
Review Left On 03/01/2016
Aubrey’s Channel
Jump Legal was wonderful! Danielle and Mark were friendly and very understanding. I had several questions throughout the entire process and was very nervous. However, they made me feel very comfortable and assured me that all would be taken care of, and it was. I highly recommend this group to anyone that is in need of a professional financial advice or that is considering bankruptcy. -Megan
Reviews
In short, I should have gone with my gut. Try contacting the Bar Association before jumping into a client-attorney relationship. Be sure to read the reviews!
He refuses to finely answer emails and is not very kind to clients. His free consultation isn’t free of you don’t use his services he’ll find any excuse to take your money. One word: run!
-Megan