I used this company as the registered agent and purchased 2-year package. Four months later, I found out I should not register my company in Delaware and hence I no longer need Harvard Businesses Services as my agent. I asked them whether I can get partial refund: what I have paid minus the original 1 year price (since I acknowledged that they have been my agent for 4 months). They just say no refunds. That's it. There is nothing they can do.
Then I am thinking is there anything I can do from my side, I wrote this review.
After I wrote the first paragraph of the review, they refunded me $40 in the same business day after seeing this review posted here.
I understand every business wants to protect its reputation, and I would re-rate the company to 4 star. I hope they work with customers with a reasonable solution to begin with. Of course, at this point, I did not have the opportunity to judge other services they provided yet.
Review Left On 02/27/2020
Sheldon Browne
I am honestly EXTREMELY pleased with the services and service of Harvard Business Services. I have been employing their services for a year and I find them to be professional, informative, timely and extremely accommodating. I would recommend them with confidence and I plan on working with them again.
Review Left On 02/27/2020
Alam M.S.
Excellent services for all!! my comments were taken seriously and I was humbled when the chairman himself wrote to me that he takes full responsibility for the tax filling delay that happened unintentionally. To my surprise, he also waived my fees for 2017 tax filling!! I would say, HBS is a true professional company under the leadership of Mr. Richard H. Bell. Thank you!
Review Left On 02/27/2020
Rashid Aliyev
Online company registration service with various after services.
Review Left On 02/27/2020
jeannie thomas
I was very skeptical in using their services....and very happy that I did! They were so professional and true to their word. They called me to verify my information and the entire process was done in less than a week! We will definitely recommend them and use them again if need be! They did what I saw as hard numbing work an turned our LLC into a reality, thank you so much Harvard Business Services, Inc!
Review Left On 02/27/2020
Jim Price
One stop shop for your business needs.
Review Left On 12/27/2019
Clyde P Riddlesbrood
I have been a customer since 2002 and never had a problem....then one day I did...and they went out of their way to rectify it and make everything right. Many companies say they care about their customers, but Harvard Business actually does and backs words up with deeds. Kudos and keep up the great work!
Review Left On 11/27/2019
Justus Aiyela
Great company until someone called Jeremy picked up the call to speak to a PAYING customer. Mr Melson made sure the issue was resolved immediately. Thank you.
Review Left On 09/27/2019
Marc Lindor
Great company and Great people... Made the process so easy for an old soul like me.
Thank you to the entire staff!!!
Review Left On 07/27/2019
Oliver Hausler
I just switched our registered agent to Harvard and I'm more than impressed. I first went for a competitor who appeared to be $4 cheaper, but then I stopped the sign-up process when I realized they had some ugly pre-checked "options" built into their sign-up form, which would cost me triple the price if I overlooked the checkbox. I'm very happy I finally made the right choice and came here. Harvard not only waived the state fees for switching the company, but also did the paperwork [all these were extras at the apparently cheaper competitor], plus Harvard guarantees the agent fee will never increase for the lifetime of the company. You can't beat this.
Review Left On 05/27/2019
John Redding
Excellent service and knowledgeable people.
Review Left On 05/27/2019
Jaime Arze
Avoid at all costs. They never responded to my emails, they just kept sending me letters. I kept sending emails and calling with no luck or answers. Eventually I had to file a year or two of backlog interest and fee's on my taxes because they also didn't explain that you have to close out an LLC in order to quit being taxed on it. Delaware in general is a big scam when it comes to LLC's (unless you are a big shell corporation). I would avoid Harvard Business Services and Delaware.
Review Left On 04/27/2019
Tyler
very helpful and educational. They make it easy and fees are reasonable.
Review Left On 03/27/2019
Vincent Knight
Highly recommend this company. They even worked with preferred stock which most other platforms do not. High level of service and best overall value that I’ve found compared to other services that I have used in the past.
Review Left On 02/27/2018
ATUL KICHLU
You have a allied company E-NET FINANCIAL SERVICES owned by Mr. William V Fowler is in communication with me for arranging a business loan, paid $3000 as fee and non collateral fee after signing agreement of conveyance, now they are not going with the deal and not returning my paid amount could you please share your email id to share all details
Review Left On 02/27/2018
Mohammad Farooq
This is one of the best service ever for overseas business set up , they are very professional, loyal in business and trustworthy , I blindly believe in them and their services .
they registered my business in Delaware state and sent me all documents at my Resident address.
but they are lack in providing Bank account for foreigners , because without a Bank Account there is no such use of registering the Business in USA .
I recommend Delaware Business Service to everyone, they are awesome
Review Left On 02/27/2018
admin ww
We moved from The Company Corporation to Harvard Business Services, Inc. HBS is dedicated, open, supportive, honest, fair, joyful and did I SAY HONEST in their services to us. We regret NOT having come to them sooner. We highly recommend HBS, Inc. Unlike some of their competitors, they do not attempt to oversell, entrap, deceive or misled you with unnecessary service packages. As hard as it is to believe these days, HBS, Inc has an HONEST, open and credible ownership and supporting staff. I recommend them only and Highly.
Review Left On 02/27/2018
Oleg Mezentsev
Excellent company! It's pleasure to deal. Very quickly and ably
Review Left On 02/27/2018
Richard Montalvo
I originally was going to establish my company through them. However, I then wound up talking to a business lawyer for my state, who then helped me find that it was beneficial for me in pretty much every way to instead establish it in my state instead. I called HBS and, despite having already filed it (yet not having completed the order when I called), they were able to get it reversed and they sent me a refund rather quickly. This business is not only quick, but they're also honest.
Review Left On 02/27/2018
Marcus Lim
Very good experience. Live chat with Brett and Jeremy answered my questions and helped me through the process. Got my certificate of formation in 48 hours.
Review Left On 02/27/2018
Articles Department
I have amazing experience with this guys. They are great incorporators and also very affordable and sppedy
Review Left On 02/27/2017
William Hamlet
Though I will continue to use HBS for my current LLC, I might not use them to form other LLCs. While their customer service is excellent, and professionalism I discovered a host of issues. If you know LLC formation, the needs of your LLC, and want the arrangement to be done professionally, it may be worth it to spend the money HBS offers. If you are new to the process, either call HBS first to find the right plan and options you'll need or go to a smaller company. A smaller company will not have the resources to answer your questions almost immediately, via phone or email, if you can wait, consider a smaller company with lower costs.
HBS is not an awful company, it seems designed for people with either a lot more money to put in to a very professional start-up package, or people relatively familiar with the process and want the professionalism HBS offers. I would use HBS in the future, when/if I have more money because I truly appreciate their professionalism and customer service but for my first LLC, and living on a budget, HBS wasn't the best for me.
In general, HBS helped get my company name, the EIN, seals, and other very basic documents. However, when I was deciding on the plan, I wanted several options which I did not find when I first researched each plan. The jargon used helped obfuscate options that were or were not available. Now I need to spend over 700$ more to get 2 options I wanted. I would have chosen the best plan (I got the 2nd best plan) if I understood what it had and what my plan lacked. Furthermore, I went back to the site to reevaluate what I did wrong and what the company may have not done to lead to my situation. Due to jargon (terminology not clear to a lay person), it was difficult to know which plan best suited me. I could have researched each unknown term but there were so many, that it would have been unreasonable to do that level of research. I chose HBS for its reputation but if/when I have to create a new LLC, I don't know if Ill use HBS again. Firstly, their prices are higher than many other places which offer the same options. Secondly, some companies define business jargon, or avoid using it at all. Lastly, Im left with the feeling that Im stuck with them, at least for some years.
Here are three examples of options that were not made crystal clear for lay customers, completely false descriptions, and ways they prey on the lay customer. a) Licensing a business in Delaware simply gives you a license in Delaware but if you are working from a different state, you need to register the business in that state. That option costs 429.00$ PER STATE. b) Though you may technically use their address, and should if you aren't living in Delaware, until your business is registered in the state you actually do business. But don't expect them to forward your mail. Having 6 pieces of mail PER YEAR (except Dept of State documents, and possibly other government documents), costs 100$ (99.99$), which is egregiously high considering the cost and ease of forwarding/mailing mail to you. Having a "unlimited amount" of mail forwarded costs 300.00, bu the representative said "of course this is not completely unlimited." He did not know or could not say what the limit was but that is literally false advertising. When you pay the 300$ for unlimited mail forwarding it is NOT unlimited and worse yet, the amount of mail that breaches their limit is not disclosed to the customer. c) The package descriptions sound very informative, though are not. One must read the details, which are not written in a language familiar to most people, and even 2 friends who have Delaware LLCs, found their descriptions of certain options obtuse and vague.
Review Left On 02/27/2017
Kobe M
This is a very basic formation company . Customer support is very fast and easy. Lowest registered agent fee of 50$ got to love that. No referrals or extras like referral to bankers. No help filing a DBA basically they tell you to do it. I have found other companies they go the extra mile. like i said this one is very bare bones basic. will not use them again.
Review Left On 02/27/2017
Milan Madhani
They need to provide an annual franchise tax reporting service, just like CCH's Bizfilings does with their MARS service. Otherwise this is a decent annual registered agent service.
They lost a package sent to them from the IL Registered Agent Inc office (a partner company they work with in Illinois) to their office in Delaware, and they can't locate it. It had a cashier's check in there, and they claim to have sent it back to my client. I am not happy with HBS. Plus, no one answers the phones after 5 pm eastern. If they are going to be a national registered agent, they need to be able to not lose packages in the mail (like, use a tracking system people), and also have a little more expanded hours than 5 eastern. The entire country does not use eastern time zones. I will now be taking my business elsewhere for my clients.
Buyer beware.
Review Left On 02/27/2017
Gordon Lincoln
I organized an LLC thru Harvard Business Services (HBS) in 2013, have used their registered agent services and their mail forwarding since that time. I have worked with other, similar services in the past - and was an affiliate for one of their competitors for a few years. HBS has provided straightforward billing and what I consider to be competitive fair prices for the various services they offer. I personally recommend Harvard Business Services without reservation.
Review Left On 02/27/2016
Meynardo Sanchez
Easy to create the LLC formation but it's annoying that they bombard you with these follow up bills! The registered agent fee is probably reasonable. I usually find the minimum expense in maintaining the LLC for reference to a business establishment but not to use all their services that you can simply do at a cost!
Review Left On 02/27/2016
Robert Revels
I am a new customer of HBS (just over 48 hours). I am creating a LLC in Michigan. There was a hiccup in getting my registered office address from the HBS Rep. When the issue was brought to the attention of HBS I received a phone call from a higher up Rep that not only corrected the issue but went above my expectation of what I was expecting HBS to do. Price is always a factor for any customer but the customer service is the biggest factor and HBS has proven to me that they want customer service to be the biggest factor as well.
Review Left On 02/27/2015
Brandy Gray
THE Best Business formation service I have ever used ! So much better than Legal Zoom I can not even begin to tell you!
Review Left On 02/27/2015
Thomas Alexander
I just filed to incorporate a C corp in Delaware through Harvard Business Services. It was a really smooth and pleasant experience. They responded to all my e-mails very quickly, sorted out an issue with name reservation, and completed the process very efficiently. I also liked their website, which had a lot of handy information about filing in Delaware. Overall I was very satisfied and would recommend them.
Review Left On 02/27/2015
Jerry Yahaya
A colleague recommended Harvard Business Services to me and they did not let me down. They did an excellent job for me and helped me to register my NGO. I got all my documentation so quick. Indeed, they performed beyond my expectation and I would recommend them to anyone who would like to do business with them. They are very reliable and communicate so well. I give them 5 stars!
Jerry Yahaya President Center for Health Management and Policy Alternatives
Review Left On 02/27/2015
mohammad athamneh
Fast response from Nice team , they work as they are owner with you , they are a great company
Grand Value
Review Left On 02/27/2015
OmTimes Magazine PR Pr
Absolutely loved the service. Fast,Reliable and Informative. They offer complete assistance during the process of choosing the right company format and had everything done is a nick of time. I certainly recommend their services.
Review Left On 02/27/2015
Gaming Brothers
Harvard Business Services, excellent and amazing . All they are helpful and Quick response for customers thank you Nadine .
Review Left On 02/27/2015
tony caccomo
I had the fortune to deal with Andrew M twice in the last few months--very very impressed with his service and their overall program--very professional service, prompt responses, thorough business insight--HIGHLY recommended and will use them again as opportunities arise
Tony Caccomo CEO Heart of America Foodworks, LTD National Foodworks Services, LLC
Review Left On 02/27/2015
Nemanja Stefanovic
A phenomenal experience!!! HBS is one of the most serious companies that we had the opportunity to work with. Fast response, great communication,very clear explanations about their services, fast delivery of documents with UPS. Everything was great! Keep up the good work!
Thank You,
Nemanja Stefanovic President FrienDuh inc.
Review Left On 02/27/2015
Seth Atam
Andrew and Brett are the best. They did everything they said and kept to their word. Lines of communication were smooth. Thanks guys.
Review Left On 02/27/2015
KL Milner
Super fast processing and great communications! It took less than a week to get everything I ordered including my EIN. And the pricing is excellent. Thank you!
Review Left On 02/27/2015
Huy Ngo
I write this email in order to thank Brett who help me very much on process of forming a new Delaware business as a none US resident. All of my questions were answered very cleared and straighful with knowledgeable about US Law. So, I will introduce my friend to Delaware if they want to do business like me in US.
Review Left On 02/27/2015
Keith Moser
Professional, Fast and with High Quality.
Austin Roberts LLC
Review Left On 02/27/2014
Angel Maurel
(Translated by Google) They are always very attentive and guide us, a company very committed to its customers
(Original) Siempre son muy atentos y nos orientan, una empresa sumamente comprometida con sus clientes
Review Left On 02/27/2014
Kirill Rebrov
Excellent and professional company formation service. Customer support responses fast, clean and informative. My company has been filed and appeared on the Delaware Division of Corporations on the same day. Will surely recommend HBS to my business associates and friends.
Review Left On 02/27/2014
Nathan Williams
We have been extremely pleased with the level of service form Harvard Business Services since day one. My business partner and I were lead through the process every step of the way. The continued support will keep us coming back for any future needs!
Review Left On 02/27/2014
George Merlis
I do business as a DE corporation but am based out of state. Without HBS's assiduous attention to the state's regulatory filings, I would be in constant arrears on my fees. They do a very nice job -- everything online and problem-free. I previously had regulatory representation through a very big, well-known firm and paid about twice as much and had many headaches with them.
Review Left On 02/27/2014
Ryad Dahmani
My company has worked with Harvard Business Services for over 9 years and have always found an amazing service, from the quality of the staff, being very friendly and attentive to our corporate needs, to the promptness in their service provision. Great Job to all the staff of Harvard Business Services.
Ryad Dahmani CEO Procoform Suisse
Review Left On 02/27/2014
William Short
Harvard Business Services has helped me form two separate Delaware corporations and served as my DE registered agent for both. Service is fast and first-rate; staff members are professional and courteous; the website is sharp and informative; e-transactions are conducted flawlessly; and the price is right. Most highly recommended.
Review Left On 02/27/2014
Erik Lang
easy to use and friendly to work with. Have recommended several times to friends who also had 5 star experiences!
Review Left On 02/27/2014
Gary Grigoryan
Hands down this is the best Delaware company formation service out there. No other company formation service can match their speed and I doubt any other service would take the time to answer all my questions like they did. Besides their stellar service, I'd commend them on their straight forward pricing methods. When comparing fees I found that other companies lower their base price but then tack on hidden fees you only find out about afterwards. On the other hand Harvard Business Services includes all the fees in their package price so you know your overall cost upfront. On top of that HBS is the only company that I've found that guarantees a $50/year Registered Agent fee for the life of my company, so I know I'll also be saving a ton of money in the long run. If you take the time to compare other services like I did, you'll know this is the best service for the best price.
Review Left On 02/27/2014
Amanda Peters
Absolutely wonderful company to work with! We have worked with Harvard Business Services Inc for years now and every experience has been excellent. Because of their level of service, I know I can depend on them when I recommend them to associates.
Review Left On 02/27/2014
Giorgio Salomone
Very good :)
Review Left On 02/27/2013
Jonathan Lau
excellent, no complaints. nice and easy to incorporate with them.
Leave A Review For For Harvard Business Services, Inc.
Reviews
Then I am thinking is there anything I can do from my side, I wrote this review.
After I wrote the first paragraph of the review, they refunded me $40 in the same business day after seeing this review posted here.
I understand every business wants to protect its reputation, and I would re-rate the company to 4 star. I hope they work with customers with a reasonable solution to begin with. Of course, at this point, I did not have the opportunity to judge other services they provided yet.
Thank you to the entire staff!!!
they registered my business in Delaware state and sent me all documents at my Resident address.
but they are lack in providing Bank account for foreigners , because without a Bank Account there is no such use of registering the Business in USA .
I recommend Delaware Business Service to everyone, they are awesome
HBS is not an awful company, it seems designed for people with either a lot more money to put in to a very professional start-up package, or people relatively familiar with the process and want the professionalism HBS offers. I would use HBS in the future, when/if I have more money because I truly appreciate their professionalism and customer service but for my first LLC, and living on a budget, HBS wasn't the best for me.
In general, HBS helped get my company name, the EIN, seals, and other very basic documents. However, when I was deciding on the plan, I wanted several options which I did not find when I first researched each plan. The jargon used helped obfuscate options that were or were not available. Now I need to spend over 700$ more to get 2 options I wanted. I would have chosen the best plan (I got the 2nd best plan) if I understood what it had and what my plan lacked. Furthermore, I went back to the site to reevaluate what I did wrong and what the company may have not done to lead to my situation. Due to jargon (terminology not clear to a lay person), it was difficult to know which plan best suited me. I could have researched each unknown term but there were so many, that it would have been unreasonable to do that level of research.
I chose HBS for its reputation but if/when I have to create a new LLC, I don't know if Ill use HBS again. Firstly, their prices are higher than many other places which offer the same options. Secondly, some companies define business jargon, or avoid using it at all. Lastly, Im left with the feeling that Im stuck with them, at least for some years.
Here are three examples of options that were not made crystal clear for lay customers, completely false descriptions, and ways they prey on the lay customer.
a) Licensing a business in Delaware simply gives you a license in Delaware but if you are working from a different state, you need to register the business in that state. That option costs 429.00$ PER STATE.
b) Though you may technically use their address, and should if you aren't living in Delaware, until your business is registered in the state you actually do business. But don't expect them to forward your mail. Having 6 pieces of mail PER YEAR (except Dept of State documents, and possibly other government documents), costs 100$ (99.99$), which is egregiously high considering the cost and ease of forwarding/mailing mail to you. Having a "unlimited amount" of mail forwarded costs 300.00, bu the representative said "of course this is not completely unlimited." He did not know or could not say what the limit was but that is literally false advertising. When you pay the 300$ for unlimited mail forwarding it is NOT unlimited and worse yet, the amount of mail that breaches their limit is not disclosed to the customer.
c) The package descriptions sound very informative, though are not. One must read the details, which are not written in a language familiar to most people, and even 2 friends who have Delaware LLCs, found their descriptions of certain options obtuse and vague.
Customer support is very fast and easy.
Lowest registered agent fee of 50$ got to love that.
No referrals or extras like referral to bankers.
No help filing a DBA basically they tell you to do it.
I have found other companies they go the extra mile.
like i said this one is very bare bones basic.
will not use them again.
They lost a package sent to them from the IL Registered Agent Inc office (a partner company they work with in Illinois) to their office in Delaware, and they can't locate it. It had a cashier's check in there, and they claim to have sent it back to my client. I am not happy with HBS. Plus, no one answers the phones after 5 pm eastern. If they are going to be a national registered agent, they need to be able to not lose packages in the mail (like, use a tracking system people), and also have a little more expanded hours than 5 eastern. The entire country does not use eastern time zones. I will now be taking my business elsewhere for my clients.
Buyer beware.
Jerry Yahaya
President Center for Health Management and Policy Alternatives
Grand Value
All they are helpful and Quick response for customers
thank you Nadine .
Tony Caccomo
CEO
Heart of America Foodworks, LTD
National Foodworks Services, LLC
Keep up the good work!
Thank You,
Nemanja Stefanovic
President
FrienDuh inc.
Austin Roberts LLC
(Original)
Siempre son muy atentos y nos orientan, una empresa sumamente comprometida con sus clientes
Ryad Dahmani
CEO
Procoform Suisse