They told me they are not taking new cases. I felt very talked down to.
Review Left On 02/27/2020
Kelley Litzner
My wife and I have been working with Brian and his law practice since two days after a drunk driver nearly ended our lives. Referred by a trusted friend to his practice, we have found Brian and his team to be extremely professional, thorough, pragmatic, and forthright in helping us determine how to proceed with our injury and insurance claims. Brian’s personal involvement and consistent responsiveness continue to play a key role in helping us heal and move beyond this incident.
Review Left On 02/27/2020
Dan Hong
In the time I've had the privilege of getting to know Brian, he is certainly someone I can say I trust. Beyond his professionalism, he is a man of integrity that loves his family and is charitable with both his time and resources. Although no one hopes they will need an attorney, Brian is certainly someone I trust.
Approachable, thorough, and very responsive. Brian was recommended to me by others who knew him and I’m grateful for it. Helped me finally make progress and get away from a previous lawyer who did nothing to help my case. It was a relief to find Brian, who was professional and patient through all my questions as I tried to understand what was happening. Instead of just accepting a bad situation, I felt like Brian and his team actually put effort into finding options to turn things around.
Review Left On 02/27/2020
Brian Flynn
I’ve been working with Brian Glass since September of 2019. Brian and his entire team have been a pleasure to work with and taken all the work out of my hands! Very responsive and even sent a Holiday Card and small gift. Very knowledgeable and takes care of his clients and treats them like a friend. Highly recommend.
Review Left On 02/27/2020
Elana Dickman
Brian and his practice have been very helpful in my case. He answered all my questions and always keep me updated in the case and my situation. I highly recommend BenGlassLaw and Brian Glass as they will help you with all your accidents and disabilities.
Review Left On 02/27/2020
Alexander Papadopoulos
I met Brian Glass at an athletic event not related to business. He was the first person I called when I needed direction as it related to my business. He was curious and informative. He and his firm was able to point me in the right direction to ensure that all our bases are covered in our business! Thank you Brian!
Review Left On 02/27/2020
Ron VanAmberg
I am an attorney In New Mexico and was injured in an automobile accident in Virginia, which injuries required four surgeries. I was ultimately referred to Brian. He was able to obtain a maximum recovery for me without my even having to provide a deposition. He successfully negotiated reimbursement issues with my insurance carrier and Medicare.He was professional, responsive, competent and a pleasure to work with. if there were 6 stars, I would give him that rating. Ron VanAmberg
Review Left On 02/27/2020
Rob Berkman
I found this office after searching online reviews. This office got top marks. However, my experience was not so. I called and gave all of my information and story of my car accident. I was told an attorney would contact me the same day. After not hearing back I called the office the next day. They said they had no record of me ever calling. No worries, Plenty of attorneys in this area who will follow up,
ADDED NOTE: I would like to respond to the response left by Brian Glass and his firm. I am concerned that your reply says " you listened to my phone call". Does your firm record phone conversations? I think Virginia is a one party consent state. However, I spoke with Tiffany at your office about my concerns that you originally posted the dates I called your firm. I felt that was a violation of my privacy and gave information on a public site that did not need to be posted. Tiffany said the reason you didn't call me back was due to an employee there misspelling my last name. But, if you do indeed record the phone calls you would have had my phone number. Regardless, a "we are sorry we didn't meet your expectations" would have been a more appropriate response. Instead, your firm made it clear that you are too busy to take all cases. Maybe if I had lost a limb I would have a more attractive case. Regardless, my suggestion to your firm is to not take any more new cases since you are so popular and too busy. No worries. Finding a new attorney who I felt cared about my case was easy.
Review Left On 03/27/2019
Sanka Perera
When I had my accident, I wasn't sure exactly what I should or shouldn't do. I was confused and looking for some advice. I found Brian through some some internet searches and I am glad I did. Brian helped me navigate through all the insurance paperwork, communications and redtape. He made everything easy for me and was just an easy guy to talk to. I don't know too many lawyers you can say that about! He worked diligently to resolve my case and get me the best possible scenario given my circumstances. For that, I will always be grateful!
Reviews
Thank you Brian!
ADDED NOTE: I would like to respond to the response left by Brian Glass and his firm. I am concerned that your reply says " you listened to my phone call". Does your firm record phone conversations? I think Virginia is a one party consent state. However, I spoke with Tiffany at your office about my concerns that you originally posted the dates I called your firm. I felt that was a violation of my privacy and gave information on a public site that did not need to be posted. Tiffany said the reason you didn't call me back was due to an employee there misspelling my last name. But, if you do indeed record the phone calls you would have had my phone number. Regardless, a "we are sorry we didn't meet your expectations" would have been a more appropriate response. Instead, your firm made it clear that you are too busy to take all cases. Maybe if I had lost a limb I would have a more attractive case. Regardless, my suggestion to your firm is to not take any more new cases since you are so popular and too busy. No worries. Finding a new attorney who I felt cared about my case was easy.