Mr. Koch took time to discuss our case, over the phone, for a good amount of time especially since we are out-of-state. He promptly responded to emails and phone messages to address the many concerns we had along the way (and we had a lot!). He informed us of all potential courses that could take place and he prepared well for the case. We felt very informed about what was occurring and why. His attention to our concerns, along with his reasonable rate, is well worth a five-star rating!