Worst firm!

I called Bruce Fagel, who has his JD and MD. People like him do not accept clients unless they know the lawsuit is typically worth millions of dollars and this is what the woman who answered the phone at his office
told me this morning. I wouldn't want to see him as he apparently is only in malpractice for the money and I find that goes against my ethics. I'm sure he doesn't think of it in that way but I do. An ambulance chaser...

They advertise and ask you to call in with your case details. When you do, be prepared to have someone take your call, ask a few questions (cutting you off constantly), and put you on a long silent hold after a rude “hold on, hold on”. After all that I was coldly told that they are too busy and can’t assist me. Why are you taking calls and asking for a potion of my case details if you’re too busy to take any new cases? This law firm is obviously mining for “can’t miss” cases and that’s fine. But do so with some compassion and decent customer service. If you are “lucky” enough to make it pass the woman that screens your call I hope they treat you like a human being dealing with a difficult circumstance.

Very rude and unprofessional practice.

Very rude, does not listen before speaking.

Rude!!

I called talked w/Case Manager Christie. Before I was able to complete a sentence she yelled at that they do not take spinal injuries & hung up. Very unprofessional people & just greedy for $ they should not treat disabled people as they do.

When I browsed the internet on medical malpractice attorney, this office popped up. I used to begin saying the appropriate salutation for the time, so when a lady answered I said good afternoon how are you doing, I usually get the common answer, but the lady said yes! Then I repeat "how are you doing?" ..... She replied " can't you hear me! I said yes!" At that point I was shocked and replied instantly:"thank you for your polite".
I wonder how the employers hired someone rude without any ethical background. I leave the judgment for the readers.
3/5/16 at 5:10 pm