Home > Attorney in Durham, NC > Merritt, Webb, Wilson & Caruso, PLLC Review

Merritt, Webb, Wilson & Caruso, PLLC

Attorney in Durham, NC
Reviews: 8 | Overal Rating: Good
Excellect
6
Good
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Average
0
Bad
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Awful
2
Thursday 8:30AM–5PM
Friday 8:30AM–5PM
Saturday Closed
Sunday Closed
Monday 8:30AM–5PM
Tuesday 8:30AM–5PM
Wednesday 8:30AM–5PM

Reviews

Review Left On 02/27/2020
Matt A

UPDATE ‼️FAKE REVIEWS ALERT:
Something seemed fishy, so I dug a little. Found at least one review that violates Google’s terms of service. Potentially others.

Laura Dodsen (former employee, 2012-2014)

And with the plethora of folks who gave them 5 stars and never reviewed another business, I have deep suspicions as to their accuracy. The only other Local Guide who has reviewed them (george boone) gave them 1 star as well. That says something.

Beware their “good reputation” in these reviews.

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ORIGINAL REVIEW: Can’t really comment on their services as an attorney, because we didn’t get that far, only on the treatment I received while I was trying to select an attorney to help me with my case. I was referred to them by LegalShield, and I really think they took my business for granted. Maybe most LegalShield members don’t consider options and just sign right up, and they expected me too without consideration. Don’t know.

After my case was referred to them, they fired me off a generic email, told me “no action would be taken until you sign the fee agreement”, and had one of their front office people call me. The conversation:

“Hello, this is Matt.”
“Hello. Did you receive our fee agreement?”
“Yes, and...”
“Ok goodbye.”

Wanted to ask a few questions, talk about their practice and my case, but nope. She ended the call after about 15 seconds.

Super impersonal. See the email below, they couldn’t even take the time to write out my name, just “CLIENT”. Maybe they were having a busy day or a bad day in court, I don’t know. Don’t care.

But I went with Rojas Legal Services in Raleigh for the exact opposite reasons. Check them out. Their team (Coral, Carlos, etc.) we’re very helpful and friendly before, during, and after I gladly signed their fee agreement. Carlos Rojas himself called returned my voicemail and consulted with me about my case before I signed anything and that was awesome.
Review Left On 02/06/2020
Amelia Lunsford

Took care of my mom's power of attorney
Review Left On 10/27/2019
Tori Mitchell

Awesome and incredibly fast on my case. One call and Attorney Webb was on it in less than 24 hrs!!
Review Left On 02/27/2018
Ellis Gales

Very knowledgeable attorneys
Review Left On 02/27/2016
george boone

I have called this firm two times concerning a legal matter. Both times their customer service sucked major (you know what). Unless i received a speeding ticket I would encourage you not to call because it appears that's all they are good for.
Review Left On 02/27/2016
Dawud Najee-Ullah

Lawyers are always there to help, and always have a very fast response time. 5 star
Review Left On 02/27/2013
Scott Adkins

After being involved in a terrible automobile accident, I really didn't know where to turn. I had medical providers that couldn't be paid and my injuries were disrupting everything about my life. I had an insurance company harassing me settle and I didn't know where to turn.

A friend of mine referred me to Merritt Webb. They offered me a free consultation and helped me get answers to the hard questions. They helped me determine what my case was worth and helped me put my mind at ease. They didn't try to get me to quickly settle my case to get their fee but instead helped me get the medical help I needed and cared about helping me get my life back together.

I can't start to explain the gratitude that I have for the attorneys at Merritt Webb for their willingness to fight for the little guys. They are NOT just another law firm...they are the ONLY law firm I would trust to fight my legal battles. I plan on spreading the word to all my friends and family.
Review Left On 02/27/2013
Lauren Dodson

Merritt Webb are outstanding attorneys, great and competent in their fields! They have an excellent and friendly staff who are nice and keep you up to date. The attorneys have extensive knowledge and a grasp of the finer points of law and really bend over backwards for their clients. They answer your questions pleasantly and quickly and obviously enjoy what they do. They're a great asset to have in your corner!

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