Explained the situation and options clearly, walk in appointment hours were convenient
Review Left On 03/27/2019
johnathin harwood
Horable loyar!!!! He was assigned as a public defender i was having issues making it to cort, my wife was assigned a diffrent loyar for same charges. HeR loyar got her back on the docket and got her a continuance. Casterline would not return my calls all day!!! Would not email me back and when i finally got ahold of him via( e-mail THE NEXT DAY!!! EVEN THO I SENT HIM TEXTS AND VOICEMAILS PLEADING WITH HIM TO RETURN MY CALLS)to explain to him what happened and to request him to get me back on the docket all he said was u just need to come seem me on tuesdays and thursdays 4-530!!!! He does not care at all about my case!!! And now i had to deal with an fta!!!!!! But my wifes loyar had no problome getting herse fixed!!!!! Do not pay this man one cent!!!! Mr casterline...YOUR FIRED!!!!!
Review Left On 02/27/2018
K Nguyen-Black
DO NOT HIRE THIS FIRM TO HANDLE YOUR DIVORCE!! I first filed in November of 2016, they overlooked details on paperwork which got my case thrown out. Charged me to redo, couldn't get ahold of them for weeks at a time...Never gave me information or let me know what my options were. Only got back to me after I decided to go with another firm...Said they would give a refund, never saw it and now can't get ahold of them again. If they couldn't get the job done, should have told me instead of stringing me along and wasting almost a year of my life.
**UPDATE** I was finally able to reach Mr. Casterline, himself, last month (September 2017) about my refund. About a week after he claimed a refund was sent, Still nothing in the mail. It was "sent to the wrong address". When I finally got it, he only refunded me $110...Nothing back for charging me twice for their mistake, just initial service fee. Ridiculous! Especially for the amount of time AND MY MONEY they wasted...
Even though he did not represent me but he handle my divorce, super slow and no quick to return calls. Even after you explain why you call he seems confused, honestly I would not recommend him and thank poor customer service and poor legal practice. Had my paper work over 8 weeks, had my service return letter done and return 2 weeks, left three messages just asking if the paper was received at least, nothing.
Reviews
**UPDATE** I was finally able to reach Mr. Casterline, himself, last month (September 2017) about my refund. About a week after he claimed a refund was sent, Still nothing in the mail. It was "sent to the wrong address". When I finally got it, he only refunded me $110...Nothing back for charging me twice for their mistake, just initial service fee. Ridiculous! Especially for the amount of time AND MY MONEY they wasted...