Do not waste your time or money! Totally unprofessional!

(Translated by Google) Really a lousy service. She did nothing to help my husband who was detained in Sevierville and had his court in two months. Days before her court I ask the judge for another month since she could not represent him because she would be busy with other matters of her work, regardless of the time he already had there and that his family was suffering. She was hired at the beginning of September and she was discharged as a representative until the end of the month and during that time and next month she was unable to obtain any information about my husband's case and she said that she needed to extend her court further. When we realized what he was doing and asked for explanations and we canceled his service, he only asked us to leave his office and washed his hands. Our new lawyer spoke to his office to request some information obtained from my husband's case and what was his surprise that they had no information about him were not doing anything during those two months. The truth is that I had a very unpleasant experience, in addition to the fact that you can rarely talk to her everything is through the secretary who does not get you out of any doubt and they give you bad information. They told me not to visit my husband in jail. That we were not going to his court in short, things that were not true. I am really very disappointed I had a terrible service

(Original)
Realmente un pésimo servicio. No hizo nada para ayudar a mi esposo el cual estaba detenido en Sevierville el tenía su corte en dos meses. Días antes de su corte pido al juez un mes mas ya que ella no podía representarlo por que estaría ocupada con otros asuetos de su trabajo, sin importarle el tiempo que el ya tenía ahí y que su familia estuviera sufriendo. A ella se le contrató a principios de septiembre y se dio de alta como representante hasta finales del mes y durante ese tiempo y el próximo mes no logró obtener ninguna información del caso de mi esposo y según ella por eso necesitaba extender más su corte. Cuando nos dimos cuenta de lo que estaba haciendo y le pedimos explicaciones y cancelamos su servicio solo nos pido que nos fuéramos de su oficina y se lavó las manos. Nuestro nuevo abogado habló a su oficina para pedir alguna información obtenida del caso de mi esposo y cuál fue su sorpresa que no tenían ninguna información de él no estaban haciendo nada durante esos dos meses. La verdad tuve una muy desagradable experiencia además de que pocas veces puedes hablar con ella todo es por medio de la secretaria el cual no te saca de ninguna duda y te dan una mala información. A mi me decían que no fuera a visitar a mi esposo a la carcel. Que no fuéramos a ir a su corte en fin cosas que no eran verdad. Realmente estoy muy desilusionada tuve un pésimo servicio

Good Service! She speaks Spanish

I have been fighting immigration for so many years, until I found Rachel Bonano, she was hightly recomend by some members of the court house in Blount county, everything was so difficult for me to find a good lawyer, and, Rachel saw the opportunity to show that she knew what to do and how to to proceed to get it done. Now I am a legal permanent resident of United States of America, and looking to get my citizenship soon.