Very unprofessional. I was advised to speak with someone in particular at this establishment. Upon my first call no verification process was initiated. Upon my second call a verification process was initiated. Rather confused as to why the second time but not the first time I would have to go through this process. Neither representative was helpful in getting me to the representative I was advised to speak with only. In addition both representatives laughed at my situation and belittled me when all I asked was to speak with the representative I was advised to speak with. The treatment I received from my first two calls made were far from customer service friendly but more so disrespectful and antagonizing. Upon my third call the representative I were seeking answered and within minutes I was able to resolve my issue. I am unsure why a matter that took approximately five to ten minutes to take care of was prolonged causing me to have to spend up to twenty or thirty minutes.

Rude to HR/payroll departments when trying to collect money

Professional expertise with personal care

A crooked, Ebenezer of a law office that collects debts and charges a 1/3 markup fee on the debt for their "law fees" so that they gain off your hardship. Rich, exploiters with their boot on the throats of the poor.

Called to get some information and they asked me to google it!!!!!