Home > Law firm in Charlotte, NC > The Lucente Law Firm, PLLC Review

The Lucente Law Firm, PLLC

Law firm in Charlotte, NC
Reviews: 13 | Overal Rating: Good
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12
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Thursday 8AM–5PM
Friday 8AM–5PM
Saturday Closed
Sunday Closed
Monday 8AM–5PM
Tuesday 8AM–5PM
Wednesday 8AM–5PM

Reviews

Review Left On 02/27/2020
Justin Serafini

I had Zach represent me for a moving violation issued by CMPD. Zach was able to effectively argue my clean driving record and get the ticket dismissed. It was also very easy to communicate with him and get the necessary records to him for the hearing. Thanks again Zach!
Review Left On 02/27/2020
eric ritchie

Zach was a pleasure to work with and made it very simple dealing with my traffic violation. The process was handsoff, helping me not to worry about dealing with the court, and follow up very prompt. Very professional - will recommend.
Review Left On 02/27/2020
Abrar Mesbah

Zach helped me resolve a speeding ticket and was very understand of my circumstances. He was very helpful even though communication was limited as I was out of the country on vacation. He made sure I didn’t have anything to worry about.
Review Left On 02/27/2020
Alisha Drum

Professional and prompt. Made my experience with a traffic citation much easier then anticipated. Highly recommended.
Review Left On 02/27/2020
Police Pancake

Thanks Zach! This was my very first attempt to settle a dispute by working w/ a lawyer. it’s been very smooth and positive…Paul
Review Left On 02/27/2020
David Smith

Zach and Linda were so amazing...
They made handling my traffic citation so simple and easy.
Zach handled everything for me in court and even had the court costs reduced.
My speeding ticket was reduced to a non-moving violation so it didn't show up on my DMV assessment and no insurance points.
I highly recommend Snyder Lucente as they are very professional and work very hard to get the best outcome for their clients.
All this at a very affordable rate!!!
Review Left On 02/27/2020
Joe Brunet

This firm helped with my personal estate planning and, more recently, with that of my mother. They have been thorough, helpful, and completely stellar to work with. I highly recommend.
Review Left On 02/27/2020
Gini O. Woodring

Steven helped my husband and I settle a dispute with a contractor we hired to do some exterior renovations on our home. He went above and beyond to ensure we felt comfortable with next steps and make sure we were prepared along the way. Would highly recommend him to anyone who is looking for a very professional and knowledgeable attorney!
Review Left On 09/27/2019
Maria Wright

This law firm was recommended by Hyatt Legal Plans (a legal service I subscribe to through my firm). I selected this particular firm because of its reviews. When I contacted the firm, I spoke with Linda who was very pleasant at the time. She said she would send me over a document to complete and I would receive a draft of the will by Wednesday of the following week (since my appointment was scheduled on Friday of the following week). On the following Wednesday, I called since I had not received the draft. I was told I would receive it the following day which I did. During my appointment on Friday, I went through the changes with Zack and asked him to clarify some questions I had. After he made SOME of the changes, his computer shut down or something and I continued to patiently wait without any complaints because we all have had a computer crash once or twice on us. When Zack finally came in with the updated document, some of the changes we discussed were not in the updated document so he went to make the changes again. He had similar issues with his PC. He recreated the document and brought it in for me to review which I did. Since he missed some of the changes he went back to make them again and since his computer crashed he had to start from scratch. He then somehow retrieved the first set of changes and had me review them which I did. I discovered a grammatical error / inconsistency and asked for it to be changed and for all the white spaces to be cleaned up and consistent (so the document could look like it was professionally done – is that too much to ask for?). He said he was having PC issues again and would have to restart his computer. I told him it was fine and that I could continue to wait.

As I was waiting for Zack to come back in, Linda came in and closed the door behind her (as to have a closed door conversation with me). She was clearly frustrated and to my surprise, with me (especially since I had been interacting with Zack and not her). She said they had never had to make so many changes in a document. I told her I was a grown woman and would be spoken to like that from another adult and got up and left. I came back in and asked to speak with Zack and told him Linda’s behavior was inappropriate and unacceptable. I pointed out that each change I requested to be made was from my initial review and the additional changes were from his mistakes and oversights. I also mentioned how patient I had been and had not complained not once when I had every right to. I finally told him I wanted the changes I requested to be made and I expected a professional looking document, not something that was just thrown together. At this point, Zack said he did not want to work with me.

I am not sure how this small law firm is with other types of work; however, I would not recommend them to prepare a will for you. They were unprofessional and inconsistent. They did not review the document they prepared as I had to point out sections that did not apply to me. I understand that many lawyers use templates to prepare these documents, but I expect for them to review the documents, include only relevant sections, and clean the document up before giving it to their clients. This particular law firm did not and would not accept responsibility for their own errors and make it right. They wanted to use their template, check the box, and get paid. They had no consideration for me or my time – which I wasted several hours working with them. Additionally, the will I had prepared by another law firm was much more thorough which made me happy they did not complete the work.
Review Left On 03/27/2019
Brandy Buxton

Zach Synder was easy to communicate with and took a genuine interest in helping me from the start. He effectively argued on my behalf, and I am overjoyed with the outcome we received.
Review Left On 02/27/2018
Rob Musante

We used Steven Lucente for some estate planning work that we needed help on. I highly recommend him and his firm. He took the time to explain all of the decision points and options. He was prepared and knowledgeable- and made the entire process painless.
Review Left On 02/27/2018
David Redding

Steve Lucente is a great trial lawyer who works tirelessly for his clients. He has my highest reccomendation.
Review Left On 02/27/2018
bgrier2386

Steven Lucente has handled several transactions for our real estate investment group. His work for us includes the settlement of a Lease Termination by a Tenant that decided to terminate their lease before the end of the lease term. Steven formalized the verbal agreement and created the settlement document; we were paid on time and in full. Steven's work was professional and our objectives were met.

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