I called and spoke to a woman on the phone who was very rude, I do not remember her know but I'd doubt she was an attorney. I was recommended to contact this office from another attorney. I kindly asked this woman what their rates were after introducing her my business plan -she rudely pushed that question away. Sure, I understand that rates can be confidential and can vary based on what the project entails. This was my first time calling the office and I had high hopes from reading the reviews. On their website it states they specialize with business planning so I thought they would be a great fit. I got a call the following day from the same woman, she stated their attorney spoke to me a few months ago and said they could not assist me. I told her this was my first time calling since I just started this new business idea last week. I told her it was strange, because I had never called before and she rudely told me "yes you did, I have all your information in the system from last time, good luck with your search". That was very rude of her and that is not how you treat interested clients. I kindly asked if she would recommend anyone in the area and she said "no". A flat out "no". I hope this office realizes the unwelcoming attitude this woman has and I hope she can provide better customer service in the future.