My friend had a will done with this form and has spoken with two attorneys. They set him up with appointments to talk to long term care associate and the person was not there and they never told him. He sat in the waiting area for 10 minutes and they moved him into another room for another 15 minutes and no one came in. He got ready to exit the binding and they were all apologetic. And they were sorry the person was running behind and they could not provide an answer as to why they did not convey this to him.
Phone calls are not returned regularly. One person went in her honeymoon and NEVER called back.
He had to call them back regarding the long term care person and the man that called back chatted briefly and my friend stated his health had changed and the man said that will make the quoted amount I have for you go up. My friend never received the quote or the amount the price was going to be

And poor explanation for an area of his will that he elected to request a change for regarding a persons name and they refuse to change not stating they cannot delete the name unless he pays an additional $6500 for a new will.

People beware my friend had a unpleasant experience to say the least with this firm and still had to pay for the poor customer service he received.

There is a reason why the founder, Tim Jarvis was named as one of the top elder law attorney's in Central Ohio in 2015(via Columbus CEO Magazine), and the firm treats you like family.