Home > Attorney in Indianapolis, IN > Indianapolis Legal Aid Society Review

Indianapolis Legal Aid Society

Attorney in Indianapolis, IN
Reviews: 57 | Overal Rating: Average
Excellect
26
Good
9
Average
7
Bad
2
Awful
13
Thursday 9AM–5PM
Friday 9AM–5PM
Saturday Closed
Sunday Closed
Monday 9AM–5PM
Tuesday 9AM–5PM
Wednesday 9AM–5PM

Reviews

Review Left On 02/28/2020
Reezad. Masmas

They help me thur every step of getting Guardianship of my Grandbaby.. Thanks Lauren..
Review Left On 02/28/2020
David Craig

Indianapolis Legal Aid Society, Is Professional, prompt and excellent choice for Legal Aid in Indianapolis..John Stewart is amazing lawyer!!!!
Review Left On 02/28/2020
Leondra Wynn-Howell

Very helpful and knowledgeable
Review Left On 02/28/2020
M Rosethorn

They're helpful, but you will probably wait up to an hour
Review Left On 02/28/2020
Laurence Davis

This place is a joke! First, the receptionist who answered was not very friendly and answered like I was bothering her. When I told her about my case she wanted me to call back the following week. When I did she told me they couldn't help me!! Seriously! If you can't help people why do you even pretend!
Review Left On 02/28/2020
Sarha Mitchem

They answer all questions and are very caring.
Review Left On 02/28/2020
Sherry Leitwein

Took a friend
Very friendly, gave him advice
Review Left On 02/28/2020
shelly Hyder

Service was great
Review Left On 02/28/2020
Gwyndle Stennis

This place offers free legal services for people who have no to low income.
Phone lines open at 9:30am. They operate on a first come first served basis by appointment only. After randomly called them, it took me a 2 weeks to get an appointment.
I learned that they do not order copies of cases files, so you're need to make sure you bring your own copies. They also don't receive documents via fax or email. So, if you get an appointment, be ready with all the information pertaining to your case and things will work out more efficiently.
The office is very clean and only people with appointments will be seen. The building does have full-time law enforcement on duty.
Review Left On 02/28/2020
mark vielhaber

Good lawyers and advice
Review Left On 02/28/2020
Natasha Viera

They are so nice and very helpful
Review Left On 02/28/2020
Debbie Kaufman

Very helpful
Review Left On 02/28/2020
Arlene Nicodemus

Referred me to another agency. Free parking available if they inform you of it. Long wait. Friendly Staff.
Review Left On 02/28/2020
Terry Arnell

Didn't take long 2 get appt or called in 2 see attorney who by the way was really informed & when he wasn't Jon was very quick 2 look things up & come back with the info. Unfortunately for what I needed he had 2 refer me to different organization of which he copied info so that I could contact that office.
Review Left On 02/28/2020
Jason Daniel Gée III

Thanks for the Intake & Information.
Review Left On 02/28/2020
Damicca Johnson

Nobody dealing with employment law but referrals given to firms that do. Called them and redirected to another office. No call back 48 hours later.
Review Left On 02/28/2020
China Doll

Very helpful, especially Rick ,he's the best, and very compassionate
Review Left On 02/28/2020
Theresa Nelson

Great when you don't have enough money to pay for an expensive lawyer.
Review Left On 02/28/2020
hahahaha hahajaja

Recieved great information and service was great also.
Review Left On 02/28/2020
Shanna Lindsey

If u inherit something then they can't help you because that's technically you having something. So you really don't even own it yet but you will so that's you having something. Even if your poor. It sucks. They couldn't help me
Review Left On 02/28/2020
Ryan Wyatt

Not helpful at all
Review Left On 02/28/2020
Kimberly Beckham

Very helpful!
Review Left On 02/28/2020
Myra Price

I love the idea of such agencies there to help families and individuals that fall short or can't afford legal help, however in my case I've visited this office numerous times seeking legal help and was always just given advice,,which in result led me to loose my case going into court trusting the advice given..best advice never go into court without representation,, I am still fighting this battle I'm aware some cases can be stressful,,so good luck and blessings to those that are choosen
Review Left On 02/27/2020
Eric K

What goods an appointment when the person who sets it is over an hour to their own appointment.
Review Left On 02/14/2020
michael anderson

Not really into helping men.
Review Left On 12/28/2019
Samatha Stephens

Great help
Review Left On 12/28/2019
Jessica Loomis

Helped out but the resources they gave me are not accurate.
Review Left On 12/28/2019
Alexzandria Poindexter

So far I'm happy with this place. They need to let go some of the front desk staff for attitude problems.
Review Left On 11/28/2019
Jennifer Cantrell

No help at all
Review Left On 11/28/2019
Anthony Parker

Great Lawyers. John Stewart helped me alot.
Review Left On 10/28/2019
Patty Harrison

Yes who told my husband he couldn't get his rights Terminated I hope you know I can get it done cause I got enough DCS reports and he can't support my son let along him taking care of his self he is disabled. If someone does not take that case I am going higher up to get it done its ridiculous on this. My spouse can not adopted my he is too old and don't tell me he still can I done read up on adoption laws he almost 15 and in Indiana it's til 14 to adopt the HOR has been notified and the ADC Office on your attorneys is getting notified the stepfather should have never been allowed to adopt him cause he has an intellectual disorder which no one said anything on that in 2009 either. He has DCS reports also don't tell me or the stepfather no one can't get nothing done when they can I will go all the way too the HOR in front of there board and get the law changed and then you will have too terminate them then.
Review Left On 10/28/2019
william maxwell

These guys dont answer questions either without at least 10 bucks. More time wasted!
Review Left On 10/28/2019
Sharon Moreland

Hotel area, casino and stand alone restaurants looked nice but the buffet appearance and food were terrible. They could really use a cleaning and remodeling. They can afford to shutdown for a vouple of months for an overhaul.
Review Left On 10/28/2019
Denisha burnett

Very helpful
Review Left On 09/28/2019
Tyroneamanda Quick

Wouldn't help with an Attorney for myself even though i am disabled but gave me a referral for an expensive lawyer i couldn't afford when they are supposed to provide lawyers to people with low income
Review Left On 09/28/2019
Diana Ferrell

Caring
Review Left On 08/28/2019
brandi sims

It helped
Review Left On 08/28/2019
Justin edwards

Very helpful
Review Left On 08/28/2019
Nicole Greene

I cant ever get ANYONE to answer a phone!!
Review Left On 07/28/2019
vicki Heard

Still waiting to hear back from them I guess I call again to see what's going on
Review Left On 07/28/2019
James Olding

Very good lawyers
Review Left On 06/28/2019
David Chhakchhuak

An excellent choice for getting legal aid is Indianapolis Legal Aid Society. Thank you for your Mission & Vision. Madonna is a wonderful attorney and a beautiful heart.
Review Left On 06/28/2019
Jason Decker

They did a great job without rushing, better than I even asked for, and it was about representing me best as possible and not having a check in the win/lost column
Review Left On 05/28/2019
Ardanella Centeno

Awesome
Review Left On 05/28/2019
MARK ROBERTS

Really helpful
Review Left On 05/28/2019
nichelle liddell

The Lawyer was a great help
Review Left On 04/28/2019
Mary Cook

Nice people and very reliable
Review Left On 04/28/2019
michelle barnette

I try calling every time they say to call, every time they say no more appts call back next day or next week! Last week they said call back next week, yesterday they said call back today (Tuesday) for a Thursday appt. I asked her what time to call, she said after 10am, so I called at 10 am & by the time the pushing buttons & recordings for me to get to her it was 10:02 am. She said no more appointments??? I said how can that be? She said they were taken already? But you told me to call at 10 am & I did. I've been trying since last week. Then she said she wasn't only one doing scheduling, the attorneys did also! I don't understand if yesterday you had appointments for Thursday but couldn't give one to me yesterday & I call back today as directed & then you say no appointments for Thursday. You tell me to call back tomorrow at 10 am for Friday appts. Last week when I called on Tuesday you said you had no appointments for the week to call back this week on Monday. I don't understand last week she said don't call every day & this week she tells me to call everyday. My situation is dire. I need help that's why I'm calling. I can't wait, but I don't have any choice. I'm going to end up in court without legal representation. Maybe the judge will be merciful & Grant a continuance when I show my call log with dates & length of time on call & this review. Then at least the judge will know I'm really trying to get a lawyer. I've seen they place a standard response to reviews! They are not individually tailored review replies. Look i used this service around 10 years ago. They got me in & talked for a couple minutes & then referred to a lawyer who did my case. So it worked before. But this set up for appointments is not proper. If she has appts for Friday & I'm a client in need why can't she make me an appointment for Friday today when I'm on the phone? Last week someone made appts for whole week by the time I called on Tuesday so why can't they make all the appts. When people need a lawyer we are already stressed. Then when they have to keep calling every day every week at 10 am this effects their mental health.
Review Left On 04/28/2019
Omega's Legacy

Definitely seems like some discrimination is being practiced here. The secretary is the main culprit of such and it’s evident by her exemplifying some of the rudest behavior that I’ve ever dealt with in any for profit or non-for profit Government branch or privately funded branch of services offered here in the state of Indiana. I’ve been told for almost a month to call back next week and on this day when I called (by the way I was told to call back *today a week previously) I was told that the secretary stepped out of the office for a couple of hours and everything got booked up while she was gone from her desk. She was not polite AT ALL, and she did not give me any insight on what day next week would be the most appropriate day to try. I mentioned to her that things are seeming kind of borderline discriminatory at this point in part due by her rude demeanor and the fact that help seemed so far and few. Her immediate response was “oh no, not another one! Oh God Here We Go Again!“ I was shocked! I just don’t understand why people like this are in these kind of places where they are supposed to be helpful to all citizens and people abroad. It seems like I’ve encountered a lot of this kind of conduct in Indianapolis when dealing with state and local government offices. She hung up on me shortly after this while I still had another question left for her so then I called back. Finally I asked for her name and she refused to provide it. She stated “I don’t give my personal name out over the phone.”
Yeah, there is definitely something weird going on up there that I can’t quite put my finger on. But nonetheless here I am a tax paying citizen in the state of Indianapolis, Indiana that still can’t find help with my legal situation that I can’t afford. Shame, shame, shame on these folks here! And I most definitely will be filing a complaint with the Better Business Bureau, and the attorney generals office as well because governing entities need to be enlightened about organizations like these that may not be for the people when that is supposed to be their main civic duty and purpose.
Review Left On 03/28/2019
bradley sinclair

Receptionist Wouldn't not give her name
Review Left On 03/28/2019
robert jones

They help
Review Left On 03/28/2019
Mary Lay

Nice poeple informative and swift action ! Great place !
Review Left On 03/28/2019
Lacrisha Bailey

IF YOU ARE BLACK DONT WASTE YOUR TIME!! They don’t like people of color and it’s evident from the moment you walk through the door!!! The receptionist is rude and not welcoming. The worst experience I’ve ever had. You have to pay ten dollars for them to tell you they can’t help you. The wait time to get someone on the phone is at least an hour. Then when you finally talk to someone they say “we can’t schedule your appointment today call back next week” I did that for three week before finally taking off work to talk to Madonna who could not care less about my Negro problems!! Lol it’s truly a joke. But if you’re white you probably will be right in their eyes!! I told her I didn’t want to spend my entire savings on a lawyer and her response was “well your kid is pretty important” like that wasn’t the reason I wa sin her office! Her attitude is condescending, discriminatory, and just all out rude! Don’t volunteer Madonna if it’s not in your heart to help EVERYONE REGARDLESS OF RACE, sexual orientation and so on......
Review Left On 03/28/2019
Maisha Williams

Came with a friend, yet 23 years ago I was helped with my divorce. I am grateful for the work they do for families & individuals.
Review Left On 02/28/2018
Valley Girl

I went here on 2/14/18. I spoke with Deeta S. and she was very helpful and a sweetheart. I think it is worth the little wait and I feel they do their best with trying to help you. Thanks a million, Deeta S.!!!
Review Left On 02/28/2018
Rachel Childers

I keep calling and no one answers! Disconnect the number and get off the internet!
RATING ZERO
Review Left On 02/28/2018
Ricky Flanagan

i have been waiting for over 6 months and paid in full to here from them to set a expungement hearing and no return phone calls and or any info i feel screwed out of my money i paid to help me better my life and get this behind me and just for the record it took me a very long time to raise the money

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